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Grubbs INFINITI

Grapevine, TX

4.8
2,024 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,024 reviews

September 24, 2020

My service adviser, Jade at Grubbs Infiniti, provided excellent care during my visit and resolved all my concerns while also making recommendations about future service items. More

by fkhan05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Snell
September 23, 2020

Thanks for the Excellent Service on my car. Everyone was Courteous, Helpful and Friendly. My car was returned Super Clean inside and out! Thank you! More

by sylflores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dietrich Sancillo, Julie Kinney
September 20, 2020

Great service. I truly enjoyed the process. The staff was friendly and very helpful. I was accommodated in every way. I would recommend this car dealership to anyone. Thank you More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Bankesie and Zachary Kammaz, Ken Davis
Sep 21, 2020 -

Grubbs INFINITI responded

Thank you Keith! we work hard to be your friend in the car business. We look forward to working with you at our service center.

September 20, 2020

Esat was wonderful! He listened to what I was asking for, figured out why I was considering another model, and came up with a solution to give me what I was truly asking for. He was efficient and professiona More

by C. Vargas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esat Dreshaj
September 20, 2020

Brandy made the experience a wonderful one. I had worked with another dealer in DFW through the Costco program, and they didn’t listen to my needs. Brandy listened and considered every word. I’d highly reco More

by stephen.a.flowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Burriesci
Sep 21, 2020 -

Grubbs INFINITI responded

Thank you for trusting Brandy and the Grubbs Team in helping you as you search and found the perfect Vehicle.

September 18, 2020

My experience was exactly how I expected to be treated . I was treated like a valued customer! Janae Baldwin was kind and knowledgeable and treated me with respect . I did not feel like my service was less More

by latonyadthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janae Baldwin
September 18, 2020

The dealership is close to home and it's very easy to an appointment as needed. My Service Advisor on today was Manny. He was very helpful, provided updates throughout my appointment and clearly explained More

by DionneB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Rodriguez, Christopher Russell, Ashley Zuniga, Julie Kinney
September 17, 2020

My husband said it was the easiest buying experience we had ever had. I would have liked for it to have taken less to time. More

by swa.flygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shon
September 16, 2020

Grubbs cares about its customers. They keep you informed every step of the way. The customer is appreciated and valued. My car was spotlessly clean when I picked it up! More

by Dbrown1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Chittenden, Frank Flores, Janae Baldwin
September 15, 2020

Jade was very helpful and knowledgeable about the service requirements - she offered lots of flexibility as per my schedule and the car service experience was excellent. More

by Somesh S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Snell
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