
Grubbs INFINITI
Grapevine, TX
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Service Advisor Luke Snowden was very cordial and pleasant and saw that things were done right although I had an appointment to have service pleasant and saw that things were done right although I had an appointment to have service More
Service Advisor Luke Snowden was very cordial and pleasant and saw to it that things got done even though I had an appointment for service pleasant and saw to it that things got done even though I had an appointment for service More
Great experience. I was impressed from the moment I pulled into the service center. My service advisor was top notch and went above and beyond to make sure my experien I was impressed from the moment I pulled into the service center. My service advisor was top notch and went above and beyond to make sure my experience was to my satisfaction. More
Excellent service from the time I arrived to the time I left. Diagnosed and fixed my vehicle quickly, provided a beautiful loaner, and was courteous the entire time. I will be bring all my future business left. Diagnosed and fixed my vehicle quickly, provided a beautiful loaner, and was courteous the entire time. I will be bring all my future business to Grubbs Infiniti. More
I bought my pre-owned Genesis at Grubbs Infiniti, which is near my work, so I get oil changes there. I had a recent problem with my air conditioning that was covered by the original manufacturer’s warranty is near my work, so I get oil changes there. I had a recent problem with my air conditioning that was covered by the original manufacturer’s warranty, so I had to take it to an actual Genesis dealership. It took three weeks and $900 in rental cars to get my “free” repair. Grubbs Infiniti’s service department blows those two Genesis dealerships’ away. More
They always exceed my expectations! Super friendly and knowledgeable — they go above and beyond to make the process smooth and easy on my wallet. Because of the amazing service I receiv Super friendly and knowledgeable — they go above and beyond to make the process smooth and easy on my wallet. Because of the amazing service I receive here, I’ll forever be an Infiniti customer. They honestly feel like family. I even look forward to getting my oil changed just so I can see them! Dany, Cam and Jayden rock!! More
thank you very much from everybody. They are very nice. People made my purchase very easy once again thank you from everybody specially the sales manager. They are very nice. People made my purchase very easy once again thank you from everybody specially the sales manager. More
The quality of the work performed on my vehicle exceeded my expectations. Not only was the repair completed in a timely manner, but my vehicle was also returned in immaculate condition. Your service team Me my expectations. Not only was the repair completed in a timely manner, but my vehicle was also returned in immaculate condition. Your service team Member Ashley Zuniga took matters into her own hands and worked everything out for me while I was out of town she not only took care of my situation but she also made sure I had a rental when i returned. Thank you for positive customer service. I will not hesitate to recommend your service to others and look forward to returning for any future vehicle needs. More
Excellent and exceptional service. Very professional, knowledgeable and courteous staff. I thoroughly appreciated the high level of respect I was given. It was a great experience. Very professional, knowledgeable and courteous staff. I thoroughly appreciated the high level of respect I was given. It was a great experience. More