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Grubbs Cadillac of Wichita Falls

Wichita Falls, TX

Overview
Employees
Reviews
Vehicles
4.8
17 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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315 Central Freeway E

Wichita Falls, TX

76301

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Showing 17 reviews

October 09, 2025

Good job. Good job good job good job good job. Good job. Good job good job. More

by dgredriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dezzie Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 08, 2025

We experienced great customer service and friendly staff. My car needed more work than I expected and I received a nice loaner car during that time. More

by kgardner3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Service Dept was excellent!
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October 03, 2025

Told David Diehl what I need taken care of and he had my truck checked our and fixed the next day More

by dragonparis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Diehl
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October 01, 2025

Grubbs in general is the WORST dealership I’ve ever seen, xxxxty cars too!!!!! Their customer service is crap. The only person there that I would consider working with again, is Miah Bradbury. I was complete More

by kamimartinez08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miah Bradbury
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October 01, 2025

Everyone I came in contact with was very pleasant and helpful. I was very satisfied with my service and will return in the future. More

by lapccr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh 5 stars
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January 23, 2025

I appreciate what Robert did to coordinate the Repair, and I appreciate the technicians quick turnaround on the repair itself. More

by oldnfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service
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Jan 27, 2025 -

Grubbs Cadillac of Wichita Falls responded

Thank you for your feedback! We're delighted to hear that Robert and our technicians provided efficient and effective service for your repair. Your satisfaction is important to us, and we’re always here to help with any future needs!

January 05, 2025

Service department is very helpful and dependable. I have used this dealership of at least 40 years and never been sorry for that choice. More

by Cruyle1002@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jan 27, 2025 -

Grubbs Cadillac of Wichita Falls responded

Thank you for your loyalty and trust over the years! We’re honored to have served you for so long and are delighted that our service department continues to meet your expectations. We look forward to continuing to provide dependable care for many more years to come!

January 03, 2025

Robert runs a very professional service department. My car needs were taken care of. My time there didn’t take long at all. More

by Jeanie.boyd1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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December 28, 2024

I believe the Service Technician’s name was David and he was very friendly informative and took excellent care of us. More

by johnlanehogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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December 20, 2024

David did an excellent job in taking care of my car 's problem. He ensured it was done in a timely manner. He was also highly professional from the time I arrived with my car until I got my car back. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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