14 Cadillac Dealers near 76301near 76301

Thought it would be a long shot rolling in at 2 in the - stevekozubek

Thought it would be a long shot rolling in at 2 in the afternoon on Friday for an oil change. Tim my regular service advisor was on a well. Deserved vacation so Edwin took care of me. In and out in less than 30 minutes and my truck didn’t have any oily handprints on the hood fenders or doors. Edwin was very polite and I couldn’t be happier with how fast I was in and out. Thanks Edwin. Steve K

Great staff at the dealership. - 55patrix

Great staff at the dealership. Everyone worked together and we were at the dealership less than 2 hours. Great job by Vernon Auto Group

Works well with getting our new vehicle for service I - donaldmiller954

Works well with getting our new vehicle for service I have been a loyal customer to John holt for years have bought 7 new vehicles through John holt .

Good job. - dgredriver

Good job. Good job good job good job good job. Good job. Good job good job.

The entire process was done on line and over the phone - caw3317

The entire process was done on line and over the phone and was painless. Very helpful salespeople and the woman who delivered the car was very nice.

Exceptional Service at Fort Worth Frank Kent I truly - coachlynn

Exceptional Service at Fort Worth Frank Kent I truly cannot say enough about the team at the Fort Worth Frank Kent location. My experiences there have been nothing short of exceptional, and that is why I will continue to pass another Frank Kent dealership closer to me just to receive service at this location. First, Kyle Stubblefield consistently makes every visit seamless and stress-free. From the moment I arrive, he makes me feel important and valued — never like just another customer. Anytime I have questions, he goes above and beyond to provide thorough explanations that are clear and reassuring. Kyle is extremely knowledgeable, professional, and confident in what he does, and that confidence brings real peace of mind. He truly makes you feel like family, and that level of care is rare. During my most recent visit, I received a loaner vehicle — a beautiful electric car. I’m not used to driving something that new, and unfortunately, I did not plug it in properly, so it didn’t charge. I was honestly on the verge of a panic attack. I reached out to Jordan Osborne, and she immediately stepped in to help. She calmly sent detailed instructions via text on where to go and exactly how to plug the vehicle in correctly. She even offered to let me bring it back to Frank Kent for a fast charge and assured me they would take me back to work if needed. That level of responsiveness and care meant everything to me. Even though I ultimately didn’t need the fast charge because my vehicle was ready that same day, Jordan’s support completely eased my stress. I also want to recognize Avery Wilson. There was a small misunderstanding regarding my service, and instead of brushing it aside, Mr. Wilson made sure my concerns were fully addressed. He sincerely apologized for the inconvenience and ensured I left completely satisfied. The accountability, professionalism, and commitment to customer satisfaction he demonstrated truly stood out. Both Mr. Wilson and Kyle took the time to apologize for any miscommunication and made sure everything was resolved. That speaks volumes about the leadership and culture at this location. I never look forward to having car problems — but I absolutely look forward to the quality of service I receive when I come to Fort Worth Frank Kent. This team sets the standard for what true customer service should be. Highly recommend. Respectfully, Mrs. Redmond

Hands-down the best purchasing experience of my life! - jsav419

Hands-down the best purchasing experience of my life! The entire team went above and beyond to make sure I was completely satisfied with the purchase. Car Max Alliance will receive ALL of my automotive business in the future!

Purchased new Silverado, great experience with sales and - ZR2

Purchased new Silverado, great experience with sales and financing. Have had questions with Parts department and very helpful in finding product and how to use reward points - made it easy

We texted them about a vehicle we had been negotiating on - TD

We texted them about a vehicle we had been negotiating on for 2 weeks. We once again stated our offer. The said to come get it. We said we would be there after work. We called as we headed over (a 45 minute drive). After three phone calls, we finally spoke to a manager. We were told that the vehicle was being sold as we spoke. I told him that the text constituted a contract (legally speaking, it does), and he said that it didn't. He then also changed the agreed upon price to more than what we was discussed 2 weeks ago! Do not trust these people.

Very accommodating and helpful. - Kathy

Very accommodating and helpful. Friendly, professional. Ver well taken care of. Excellent in every aspect of customer service. Every visit is a delightful experience

My opinion of the dealership is very mixed. - stan.hapka.2018

My opinion of the dealership is very mixed. The guy that sold me the vehicle is ok. The service department is absolutely horrible. There are IT issues that they really should resolve. Example, VM’s that never go anywhere or get returned. No f’s given by service manager. They are slow. Hours for and oil change (routinely). Disassemble and check things that they were not asked to check or repair. I wish they were better.