Grubbs Acura of Tulsa

Excellent service both in the sales room and at the service area. I have never been disappointed. service area. I have never been disappointed. More

Your shop advisor try to take off $50 off from your acura coupon but can't take off than he try to looking shop manerger but he not answe the phone only text back to your shop advisor take off 50%from acura coupon but can't take off than he try to looking shop manerger but he not answe the phone only text back to your shop advisor take off 50%from $50 dollars i want take to him but he look like very busy never come take to me. I don't know why your acura head quarter send out the coupon for what??😁😁 More

Basic service was done fine, I'm still waiting on a call back about scheduling warranty work. I've called to follow up twice but have not received any communication from your dept about the parts being orde back about scheduling warranty work. I've called to follow up twice but have not received any communication from your dept about the parts being ordered. More

Did a good and fast job with all the paper all the paperwork and was very friendly. paperwork and was very friendly. More

Lisa was great to work with. The only trouble I had was with the paperwork taking so long to get to me. The Mfg Cert of Origin took almost 3 weeks. I understand the Corporate Off The only trouble I had was with the paperwork taking so long to get to me. The Mfg Cert of Origin took almost 3 weeks. I understand the Corporate Office was in charge of that. Also, it appears someone at the dealership put 55 hard miles on my car before it was shipped. Avg fuel economy when I received it was 9 mpg. Sport+ mode is really fun, but not on a car with only 7 miles on it. More

Left dirty fingerprints on my fabric areas after trying to fix some problems. I called in and no one is returning my call to set up an appointment to fix the dirty fingerprints. to fix some problems. I called in and no one is returning my call to set up an appointment to fix the dirty fingerprints. More

We purchased two cars on the same day. They took almost two months to finance one of the cars but didn’t tell us that it wasn’t funded. Because of that, my credit took a huge hit with the They took almost two months to finance one of the cars but didn’t tell us that it wasn’t funded. Because of that, my credit took a huge hit with the car that I traded in there. I specifically told them to only run my credit one time, but I later found out that they ran my credit at least 5 times which also hit my credit. On the second car that I purchased, they told me that they would fix the vent in the car and they never did. I also notified them about the cup holder being broken and they initially lied to me about it until I pushed back harder. I also added the taxes into my loan and I still haven’t received the check to pay for my tags and this is two months later. I know a few other people who have had major issues with this dealership. I tell everyone who asks me to run away from this dealership. Our sales lady was great but the business/finance side has been a nightmare that I’m still paying for. Do not use this company! More

They were able to work me in for a diagnostic. James was fantastic. Super informative. Honest. Work was done in a very reasonable amount of time. James was fantastic. Super informative. Honest. Work was done in a very reasonable amount of time. More