Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Group 1 Subaru Rivertown

Columbus, GA

Overview
Reviews
4.7
369 Reviews
Call Dealership (706) 322-9927

1661 Whittlesey Road

Columbus, GA

31904

Directions

By Type

Showing 369 reviews

December 29, 2025

Finance person BM is kind of condescending. If it wasn't for Mr. Lopretto, I probably would not have purchased the car. The lady whoni assume was the branch manager was nice and a business prof More

by Cd.corey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Lopretto
Report | Print
Dec 30, 2025 -

Group 1 Subaru Rivertown responded

Thank you for sharing your experience. We regret that the interaction felt condescending, as that is never our intention. We value respectful communication and will review this internally to ensure we continue providing a positive experience for every customer. We'd welcome the chance to speak with you directly. Thank you! Danyela Olivares General Manager - Group 1 Subaru Rivertown Dolivares@Group1Auto.com

December 24, 2025

Great customer service. Went above and beyond to fix my issue. Greatly appreciated the help More

by Nina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Report | Print
Dec 24, 2025 -

Group 1 Subaru Rivertown responded

Hello Nina, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 21, 2025

They treat me courteously and professionally. They have conducted all service for my wife’s Subaru Ascent Touring since we bought it in 2019, and I believe they have always done needed work and d More

by Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aden plus tech
Report | Print
Dec 22, 2025 -

Group 1 Subaru Rivertown responded

Ross, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 16, 2025

Service department was efficient and cordial, explaining the inspection and condition of the vehicle. And very dog friendly! More

by triptomlinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall.
Report | Print
Dec 20, 2025 -

Group 1 Subaru Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

December 13, 2025

Group 1 Subaru is Columbus provides expert service and keeps my vehicle ready for all situations both good and bad. Group 1 gets my highest recommendation. More

by autigr91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden
Report | Print
Dec 20, 2025 -

Group 1 Subaru Rivertown responded

Hello, we are so happy to read such a great review about Group 1 Subaru Rivertown! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Dec 20, 2025 -

Group 1 Subaru Rivertown responded

Hello, we are so happy to read such a great review about Group 1 Subaru Rivertown! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 09, 2025

Ever since I bought my Subaru Ascent I have had great service. Everyone is very nice and knowledgeable of what my needs are . It has been a pleasure to buy and car from them and have it maintained by pro More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aden Farthing and service manager Jeff
Report | Print
Dec 11, 2025 -

Group 1 Subaru Rivertown responded

Hi Mike, we are so happy to read such a great review about Group 1 Subaru Rivertown! Please don't hesitate to reach out if there's anything additional we can do for you.

December 04, 2025

Kenny Cook was a great help. He went above. Great service! They all worked extremely hard to meet my needs. More

by Rjbarham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Cook
Report | Print
Dec 05, 2025 -

Group 1 Subaru Rivertown responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 28, 2025

The shop was clean waiting area was very nice friendly and courteous service also waiting time was not long More

by Brailey5883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Cassidy and the lady at the service desk was very friendly and helpful
Report | Print
Nov 30, 2025 -

Group 1 Subaru Rivertown responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

November 17, 2025

Courteous and punctual. I feel safe going on a 2000 mile road trip! Thank you for the thorough check up—gives me peace of mind and a pleasure to drive. Love the video and re More

by mraphoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aden Farthing and Marquis P.
Report | Print
Nov 19, 2025 -

Group 1 Subaru Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 14, 2025

Friendly Service, always making sure your needs are met. Aaden and the service advisors are friendly and knowledgeable. More

by Papasgotabrandnewbag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aden
Report | Print
Nov 16, 2025 -

Group 1 Subaru Rivertown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru Rivertown. Feel free to reach out to us if you need anything. Have a wonderful day.

1
2
3
4
...
37