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Group 1 Hyundai Southwest Houston

Houston, TX

Overview
Reviews
4.5
1,113 Reviews
Call Dealership (713) 981-3990
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10301 Southwest Fwy.

Houston, TX

77074

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Showing 1,113 reviews

December 08, 2025

Friendly employees, got full diagnostic and some repairs done, not too much of a hassle. More

by Jamminmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric , Frank Galan
Report | Print
Dec 10, 2025 -

Group 1 Hyundai Southwest Houston responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 06, 2025

My salesman was very friendly and nice. He wanted to make sure that I was making a purchase that I wanted. More

by paulharper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Leal, Frank Galan
Report | Print
Dec 07, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Hyundai Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2025

Sales person was very professional, dealership did their best to get us leave with the kind of car we wanted and good deal on price. Dealership was recommended by Carpro show. More

by SKJBABU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herardo Sales person
Report | Print
Dec 08, 2025 -

Group 1 Hyundai Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2025

Sales person was very professional, dealership did their best to get us leave with the kind of car we wanted and good deal on price. Dealership was recommended by Carpro show. More

by SKJBABU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herardo Sales person
Report | Print
Dec 08, 2025 -

Group 1 Hyundai Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2025

The sales process was easy and straightforward. Shelby did a great job explaining the features on my new car. More

by Carl Carameros
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Galan
Report | Print
Dec 03, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi Carl, we're happy you found Shelby to be so supportive during your experience here at Group 1 Hyundai Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2025

Cedric was very helpful and polite, please see him for any service your car might need More

by Sandra Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Rogers
Report | Print
Dec 02, 2025 -

Group 1 Hyundai Southwest Houston responded

Hi Sandra, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 29, 2025

Horrible, horrible, horrible communication, inefficient receptionist. Don’t answer service line most of the time. More

by Nanciflores1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
Report | Print
Dec 02, 2025 -

Group 1 Hyundai Southwest Houston responded

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and the frustration you encountered with our communication. This is not the level of service we aim to provide at Group 1 Hyundai Southwest. We appreciate you mentioning the positive experience you had with Mark, and we want to ensure the rest of your visit meets that same standard. I would like the opportunity to speak with you directly, address your concerns, and make this right. Please feel free to contact me at your convenience.       Thank you,  Heather Woodyard   Service Director 713-981-3948

November 28, 2025

Not been honest from the begin on how the repairs take. Doing what client ask for and not give them the run around about what’s going with their vehicle. More

by pinkdiva157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin , Frank Galan
Report | Print
Dec 02, 2025 -

Group 1 Hyundai Southwest Houston responded

Thank you for your feedback. We’re truly sorry to hear about your experience and that you felt the communication regarding your repair was not clear. That is never the level of service we aim to provide at Group 1 Hyundai Southwest Houston. Your concerns matter to us, and we would appreciate the opportunity to review your visit in detail so we can address any missteps and make this right. Please contact me directly at your earliest convenience so we can work toward a resolution. Thank you again for bringing this to our attention.       Thank you,  Heather Woodyard   Service Director 713-981-3948

November 28, 2025

My service was done on a timely manner. My service advisor explained everything that needs to be done to my vehicle. More

by SMCPHOY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
Nov 29, 2025 -

Group 1 Hyundai Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 26, 2025

Cedric in the service department is the MAN! !! He did such a great job helping us. We had to bring both our kids cars in for normal service, but of course additional issues were found. He helped More

by P. Gruber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Rodgers, Frank Galan
Report | Print
Nov 27, 2025 -

Group 1 Hyundai Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Hyundai Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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