Group 1 GMC Westside
El Paso, TX
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Martin was helpful and understanding of my needs for the vehicle since the beginning. I appreciate him being proactive and accommodating a shuttle for me as well. vehicle since the beginning. I appreciate him being proactive and accommodating a shuttle for me as well. More
The vendor don’t give me advise about the pick up do I choose and buy . I guess isn’t he’s problem to give me an advise of the condition of the truck . But the truck after one mount stay with me the tru choose and buy . I guess isn’t he’s problem to give me an advise of the condition of the truck . But the truck after one mount stay with me the truck present one problem at motor . Also the insurance company do I bought at the dealership almost denied my request to fix the problem of my truck . The truck stays almost a mount because the insurance company NEEDS to send an inspector to SEE the problem . Do you think do I have to give a good reference to the dealership ( the use cars ) ? More
Manager and salesperson were not straight forward on any information given about vehicle nor were they truthful in fixing the problems once they were acknowledged. information given about vehicle nor were they truthful in fixing the problems once they were acknowledged. More
I had a very good service experience at Group 1 GMC Westside. The courtesy shuttle was extremely convenient and made dropping off my vehicle easy. Service was performed quickly, and I appreciated being Westside. The courtesy shuttle was extremely convenient and made dropping off my vehicle easy. Service was performed quickly, and I appreciated being able to follow the progress using the online service tracker. The only thing I would have liked to see was access to the online inspection results. Overall, the staff was professional and the process was smooth and efficient. I would definitely return for future service. More

