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Group 1 GMC Westside

El Paso, TX

Overview
Reviews
Vehicles
4.2
440 Reviews
Call Dealership (915) 231-4000

955 Crockett Street

El Paso, TX

79922

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communication truck customer service professional

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Showing 440 reviews

March 14, 2024

Mario, one of the salesmen was very helpful. The whole experience was very positive. Great job. More

by mfrias4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario
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Mar 15, 2024 -

Group 1 GMC Westside responded

It's fantastic to hear that you had a great experience and that Mario provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 09, 2024

Aaron was awesome. Not pushy or watching my wife like a hawk just ready to pounce. Been other dealerships, or we can’t even get out of the vehicle and their sales peopl More

by JL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron
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Mar 13, 2024 -

Group 1 GMC Westside responded

Thank you for taking the time to share your positive experience with Aaron at Shamaley Buick GMC! We're glad to hear that he provided you with excellent service during your visit. It's great to know that Aaron was not pushy and made the process comfortable for you. We appreciate your feedback on the efficient and timely service. We're here to help, and we look forward to serving you in the future! Safe travels!

March 08, 2024

Personal assistance was wonderful. patient and willing to explain everything. Very courteous and polite. Awesome service More

by sofiherdeza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
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Mar 10, 2024 -

Group 1 GMC Westside responded

We're thrilled to hear that you received wonderful personal assistance and that our team was patient, willing to explain everything, courteous, and polite. Thank you for your kind words. We appreciate your positive comments on our service!

March 02, 2024

They help me a lot to get the price that I looking for and the type of car that I was searching More

by jjng443
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron
Print
Mar 07, 2024 -

Group 1 GMC Westside responded

We're glad to hear that our team was able to assist you in getting the price and type of car you were looking for. Customer satisfaction is important to us, and we appreciate your feedback. We're here to assist you, and we hope you enjoy your new car! Safe travels!

February 27, 2024

Always provide’s good service ! Been a customer for approximately 10 years now. Good experience! More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GUILLERMO VEYTIA
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Mar 02, 2024 -

Group 1 GMC Westside responded

Thank you for being a loyal customer for approximately 10 years! We're delighted to hear that you've consistently received good service. We appreciate your continued trust and business!

February 22, 2024

Ernie was professional, informative and responsive. I really appreciated the text and phone call updates. The service information break down and estimate was accessible via online and easy to understan More

by Lbamba.pbills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto
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Feb 25, 2024 -

Group 1 GMC Westside responded

We're delighted to hear about your positive experience with Ernie at Shamaley Buick GMC. It's great that he was professional, informative, and responsive, and that you appreciated the text and phone call updates. We're glad the service information breakdown and estimate were accessible and easy to understand. We appreciate your positive comments and thank you for choosing us! Safe travels!

February 21, 2024

Buen servicio y amabilidad muy contento con el trabajo que le realizaron a mi troca muy recomendable More

by Mleandro732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto
Print
Feb 24, 2024 -

Group 1 GMC Westside responded

Nos alegra saber que está muy contento con el servicio y la amabilidad recibida. Agradecemos su recomendación. ¡Estamos aquí para brindarle un excelente servicio!

February 21, 2024

Amazing customer service! Daniel in sales and Ernesto on service were professional and courteous through out my visitation. More

by fernie2324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mata and Ernesto
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Feb 24, 2024 -

Group 1 GMC Westside responded

Thank you for sharing your positive experience! We're glad to hear that Daniel in sales and Ernesto in service provided amazing customer service, and they were professional and courteous throughout your visit. We appreciate your business!

February 14, 2024

Guillermo is very very nice, good, helpful and very attentive. He is excellent service person at shamalley dealer service department. I am very satisfied with the service I received today. More

by lola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
Print
Feb 16, 2024 -

Group 1 GMC Westside responded

Thank you for sharing your positive experience with Guillermo! We're thrilled to hear that he is very nice, good, helpful, and very attentive, providing excellent service at the Shamalley dealer service department. It's wonderful to know that you are very satisfied with the service you received today. We appreciate your feedback, and we look forward to serving you again in the future!

February 09, 2024

Amazing service, amazing staff, the thing I didn’t like the most was how long everything took, I was there from about 9 in the morning till about 3 in the afternoon. But otherwise it was great service. More

by Dingo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Valle
Print
Apr 12, 2024 -

Group 1 GMC Westside responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, we will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. David Logston General Manager dlogston@Group1Auto.com

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