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Group 1 GMC Westside

El Paso, TX

4.2
440 Reviews

955 Crockett Street

El Paso, TX

79922

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Showing 440 reviews

June 10, 2025

I have received Excellent and on time attention and service from sales mgr and salesman Juan Corona More

by Luisbull911
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Corona
Jun 12, 2025 -

Group 1 GMC Westside responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 GMC Westside! We hope you have a great day!

June 10, 2025

Best prices in El Paso my sales person was awesome I will buy in the future again More

by turfscapes123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
2 employee's
Jun 12, 2025 -

Group 1 GMC Westside responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 10, 2025

Great service, Rogelio Perez always attentive for all my car needs, bought my car almost a yr ago and get the second that I deserve More

by ddllpp73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 12, 2025 -

Group 1 GMC Westside responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 GMC Westside! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2025

Mr.Gerry Vera/Finance, went above and beyond, to get this deal done! THANKS Group1 GMC Westside More

by Mink Hollow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Veytia and Gerry Vera
Jun 10, 2025 -

Group 1 GMC Westside responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 GMC Westside! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2025

Fast service and great advisors. Will be returning for other services. Reccomend to services vehicles here. More

by Mdur87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin parra
Jun 05, 2025 -

Group 1 GMC Westside responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

June 01, 2025

Fast, friendly, and very professional. Everything was completed in a timely manner. My service rep was awesome. More

by Cmdrglopez29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
Jun 04, 2025 -

Group 1 GMC Westside responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2025

VERY POOR SERVICE, IT TOOK ALMOST A MONTH TO REPAIR MY TRUCK . i UNDERSTAND THAT IT TOOK A WHILE TO GET THE PART. BUT NO BODY CONTACTED ME REGARDING THE DELAY. i CALLED TWICE AND MARISSA NEVER RETUNED M More

by Marcrrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MARISSA
Jun 04, 2025 -

Group 1 GMC Westside responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at dlogston@group1auto.com so we can work toward a resolution. David Logston General Manager - Group 1 GMC Westside dlogston@group1auto.com (915) 231-4000

May 31, 2025

Very poor service, I should have known better. I would never take my truck again not even for simple oil change. More

by Marcrrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marissa
Jun 04, 2025 -

Group 1 GMC Westside responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at dlogston@group1auto.com so we can work toward a resolution. David Logston General Manager - Group 1 GMC Westside dlogston@group1auto.com (915) 231-4000

May 30, 2025

Great positive experience. Aaron and associates were attentive and supportive. Highly recommend the group and organization. More

by reychavez.rc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arron and Daniel Ruiz
Jun 01, 2025 -

Group 1 GMC Westside responded

Hello, we're happy you found Aaron to be so supportive during your experience here at Group 1 GMC Westside. Thanks for the recommendation, and have an amazing day!

May 27, 2025

I'm not happy with the service, they sold me premium service that in reality was only the basic oil change, but higher price. More

by osvaldoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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