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Group 1 GMC Southwest

Houston, TX

Overview
Reviews
Vehicles
4.4
502 Reviews
Call Dealership (713) 776-4600

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 502 reviews

October 20, 2025

Thank you Aaron for always giving a excellent service to the costumer and to make sure everything is good. More

by HRobles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Oct 23, 2025 -

Group 1 GMC Southwest responded

Hi, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2025

The service advisory would not answer calls when I try to inquire about my vehicle. He would only text through an app. I asked to see the part that was replaced and was told they threw it away without any p More

by reedc601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Marin
Report | Print
Oct 21, 2025 -

Group 1 GMC Southwest responded

Thank you for sharing your feedback. I'm very sorry to hear about your recent service experience and the difficulty you had reaching your advisor. This is not the level of communication we strive for. Calvin Miller will be personally reviewing your visit and reaching out to you directly from 713-776-4643 to discuss your concerns and ensure they're addressed properly.

October 16, 2025

I got the best service I could. Hold on. Thank you very satisfied. nos vemos pronto More

by mariogarciadeniz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Report | Print
Oct 19, 2025 -

Group 1 GMC Southwest responded

Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

October 10, 2025

Excellent service and quick response and accurate analysis. Will definitely recommend them for future customers and I will be sure to return for future service More

by bmoye1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ramirez
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Oct 11, 2025 -

Group 1 GMC Southwest responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2025

Great experience buying an SUV for my business. Efrain Washington at Group 1 was AWESOME!!! More

by shawnali7777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain Washington, Luis Guerra
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Oct 12, 2025 -

Group 1 GMC Southwest responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 07, 2025

The greatest car buying experience ever! Everyone was so kind and took care of me. I would definitely go back there again! More

by Evelyntxrealtor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Report | Print
Oct 11, 2025 -

Group 1 GMC Southwest responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 07, 2025

Everyone we dealt with was great. Our sales representative Antwon was awesome, he and his sales manager were very helpful and accommodating. Philip in finance explained everything ver More

by rob.m.rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antwon Dubose, Philip Morales., Luis Guerra
Report | Print
Oct 11, 2025 -

Group 1 GMC Southwest responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 04, 2025

Jay Green is a great guy and took great care of us. He even contacted me the following day with a great offer when the original one was dead in the water on the vehicle of our choice. Ask for Jay at Gr More

by Sherwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Green, Luis Guerra
Report | Print
Oct 07, 2025 -

Group 1 GMC Southwest responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2025

Everything went well. They did an excellent job on my car and worked with Car Shield. Natasha was very helpful. More

by judylabrams
Workmanship
Recommend Dealer
Yes
Employees Worked With
Natasha
Report | Print
Oct 07, 2025 -

Group 1 GMC Southwest responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2025

It took too long to install a GMC bed cover in addition it was not installed properly and had to be reworked More

by East Coast
Recommend Dealer
No
Employees Worked With
Basil
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Oct 04, 2025 -

Group 1 GMC Southwest responded

Thank you for sharing your feedback. I sincerely apologize that the installation of your GMC bed cover took longer than expected and that the work needed to be redone. This is not the level of service we strive to provide, and I regret that we fell short during your visit. Your time is valuable, and we should have ensured the installation was completed correctly the first time. I appreciate you bringing this to our attention so we can make improvements within our team. If there’s anything further we can do to assist or if you’d like to discuss your experience directly, please feel free to reach out to me at 713-776-4654. We truly value your business and would like the opportunity to restore your confidence in us. Wil Solano - Service Manager

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