Group 1 GMC Rivertown

The service person was condescending when I asked how much the oil change was he stated the total price several times. I finally said I thought it was $79.99 because that is what I saw on the website. He much the oil change was he stated the total price several times. I finally said I thought it was $79.99 because that is what I saw on the website. He then stated no unless you had a discount - the oil change was $89.99 plus fees etc. That was the answer I wanted from him the first time I asked. I have always brought my vehicle to GMC Rivertown for maintenance but this was the first time I was treated with a condescending tone and felt like he was looking down on me. In the future I will travel out of town for maintenance on my vehicle. More

My service work is always prompt and reliable. I have had all my service work done at this dealership and I'm very satisfied. I have had all my service work done at this dealership and I'm very satisfied. More

We have been doing business with this dealership for many years. We have always been pleased with their service. Greg has always met our needs and is always friendly and knowledgeable. Will recommend this de years. We have always been pleased with their service. Greg has always met our needs and is always friendly and knowledgeable. Will recommend this dealership to friends and family. More

Good service didn’t have to wait as long as was anticipated thanks for the service anticipated thanks for the service More

The service was great but the wait was too long. I was there from 8:30-1:30. I was there from 8:30-1:30. More

Great service, the advisor was very helpful. The advisor kept us up-to-date the entire time. The advisor kept us up-to-date the entire time. More

Kesha is an awesome person she's very polite, friendly and helpful I give her a 10 and a gold star and helpful I give her a 10 and a gold star More

Very kind and professional staff. The service writers and the technicians all did a great job. The service writers and the technicians all did a great job. More

I have being dealing with this dealership fir awhile and I like them very well. I like them very well. More

Unprofessional worst’s experience at a dealership Josh was rude and nasty Adriana needs more training so the story is I brought a Volkswagen Atlas the first contact had technical error so it had to be rep was rude and nasty Adriana needs more training so the story is I brought a Volkswagen Atlas the first contact had technical error so it had to be replaced weeks after I drove off the lot with the vehicle then whatever they missed up they corrected so I signed a new contract then I went to go get my license plates. They then told me one was issued already for the vehicle, but I hadn’t received it so they couldn’t issue me a new one until I received it or waited 30 days pass my temporary plates is expired. I reached out to the dealership. No response reached out to Finance no response so I’m basically left with an expired temporary plate waiting until July 8 and if I get pulled over I can explain to the cop and hope he’s a nice one never ever ever again at this dealership for me not to mention it was cutting off then I sat there more that six hours at the service for them to say I needed to take it to a Volkswagen dealership because they couldn’t diagnose what was wrong don’t ever go to this dealership More