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Group 1 Ford of South Austin

Austin, TX

4.7
2,770 Reviews
Group 1 Ford of South Austin is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Dripping Springs and Buda. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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5000 IH-35 S

Austin, TX

78745

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Showing 2,770 reviews

October 08, 2026

The guy I talked to that sold me. The car was great. The guy who did the financing was pretty cool as well. I was under a lot of duress trying to make the purchase the long ride durin More

by doncoolcr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Kimball
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Guerra
Oct 12, 2026 -

Group 1 Ford of South Austin responded

I’m sorry to hear you had a negative experience. I haven’t been able to locate your information in our system, but I would appreciate the opportunity to look into your concerns and see what I can do to help. Please reach out to me directly so I can learn more about the situation and work toward a resolution. Ryan Scott Sales Manager - Group 1 Ford of South Austin 512-443-5000 ryanscott@group1auto.com

October 07, 2026

Good service also great customer service as well. The staff is always a great help each and every time. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 12, 2026 -

Group 1 Ford of South Austin responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 04, 2026

Kind, knowledgeable staff and quick service! I was able to use a coupon and get a great deal as well! More

by Bailey W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan, Chris, Hunter (sales)
Oct 04, 2026 -

Group 1 Ford of South Austin responded

Hello Bailey, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2026

Quick professional and reliable I drive 70 miles to do my service on my Ford Mustang eco-boost just so I can get it done right More

by middlemistr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2026 -

Group 1 Ford of South Austin responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 02, 2026

The service team is always very nice to work with and keep me updated on my car. The team has great processes and having the option to valet my car back to my home is so convenient. Thank you so much! More

by Robert Dacosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2026 -

Group 1 Ford of South Austin responded

Hello Robert, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 02, 2026

Recently bought a vehicle with Jose Ochoa one of the best customer service I had in a decade in a dealership buying a vehicle. More

by Jose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Ochoa,DJemma,Steven Cargo
Oct 04, 2026 -

Group 1 Ford of South Austin responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 02, 2026

Great service. Really liked Shawnee who helped me. They did a great job and did the work quickly More

by Tripppotter
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawnee
Oct 04, 2026 -

Group 1 Ford of South Austin responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 26, 2026

Jason was able to get our inspection and recall repairs done same day and was great to work with! More

by Melanie.allbritton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Oct 02, 2026 -

Group 1 Ford of South Austin responded

Hi Melanie, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

September 24, 2026

Jackie and the service team always provide great service, the waiting room is nice and I am able to work while I wait. They keep me well informed and never try to sell me things I don't need. More

by angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Sep 25, 2026 -

Group 1 Ford of South Austin responded

Angela, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2026

My Service Supervisor, Ricardo Portillo, was very thorough, detail oriented, and attentive with keeping me posted on progress. In addition to my scheduled recall service, he did a good jobs explainin More

by EagleMaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Portillo
Sep 28, 2026 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! We are always more than happy to assist you if anything else comes up. Take care!

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