Back

Group 1 Ford of South Austin

Austin, TX

4.7
2,394 Reviews

5000 IH-35 S

Austin, TX

78745

Directions

By Type

Showing 2,394 reviews

November 13, 2025

Lynne went above and beyond to keep me informed with recalls and suggestions to keep my undercarriage in the best shape possible. She is always so helpful and continued to check in over the weekend. More

by CANDANCE311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Nov 15, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2025

Hector did a wonderful job! He made me feel secure with my purchase, didn’t push, and was honest with me throughout the whole process. If you are looking for a new vehicle and n More

by Monica G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Olvera
Nov 16, 2025 -

Group 1 Ford of South Austin responded

Hi Monica, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2025

Organized and convenient Pickup and delivery a huge plus Nothing else to add. Thank you More

by Jlbarnes0618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Nov 16, 2025 -

Group 1 Ford of South Austin responded

Hi, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

November 12, 2025

Everyone at the dealership that we interacted with was phenomenal!! Eric, our salesman was great! We will for sure return when we are ready to buy our next vehicle. More

by claytonchelsie@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 13, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Eric here at Group 1 Ford of South Austin! Thank you again, and have a fantastic day!

November 12, 2025

Process was quick and technician communicated very well. The pricecwas very comprible to other dealerships. More

by carsonoconnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Nov 14, 2025 -

Group 1 Ford of South Austin responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2025

Fast service, professional, good communication, reasonable priced. Couldn’t be more pleased with this dealership. More

by shero.chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Luna
Nov 14, 2025 -

Group 1 Ford of South Austin responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 12, 2025

Layfayette is great. Responsive, making sure I knew when parts were in and available for pick up. A quick text, he gets back to you. A great branch for Ford More

by bbcuny978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layfayette
Nov 14, 2025 -

Group 1 Ford of South Austin responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 11, 2025

This is a great dealership the sales person was very knowledgeable and courteous. Also the service people are great to work with. More

by Adolphoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Nov 12, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! Thank you again, and have a fantastic day!

November 10, 2025

It was great dealing with the team of Group 1's service department for the very first time, impressed! More

by aqm3155
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mgr. Jemima, Salesperson Hector, & finance officer, (sorry forgot his name).
Nov 13, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2025

Great repair service ! From the moment the vehicle got drop off there was amazing communication from Jonathan the advisor until the very end. Very much would recommend! More

by Ford Bronco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
Nov 09, 2025 -

Group 1 Ford of South Austin responded

Thank you for the fantastic review! We are thrilled to hear you had a great experience with our repair service and that Jonathan provided excellent communication. We truly appreciate your recommendation and hope to continue providing top-notch service for all your vehicle needs.

...
4
...