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Group 1 Ford of South Austin

Austin, TX

4.7
2,770 Reviews
Group 1 Ford of South Austin is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Dripping Springs and Buda. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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5000 IH-35 S

Austin, TX

78745

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Showing 2,770 reviews

October 15, 2026

Having my vehicle serviced at group 1 ford was convenient and hassle free, will definitely be returning for future services More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Oct 16, 2026 -

Group 1 Ford of South Austin responded

Hello Jay, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

October 15, 2026

I called about a recall notice. The phone was answered by a real person and I was quickly connected to Lynn in the service department. She was very knowledgeable and I was able to g More

by hpmannis31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn
Oct 16, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2026

I have been doing business with Maxwell over 20 years and they do a great job. More

by clphillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Portillo
Oct 16, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. We are always more than happy to assist you if anything else comes up. Take care!

October 15, 2026

Great customer service received by Jackie W and the entire staff every time I walk through the door. More

by Ed H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Oct 15, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 14, 2026

As soon as I drove up into the dealership service center, I was acknowledged right away by one representative and then I asked for a representative Jason More

by juanitaknox55
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 15, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 10, 2026

Really good Communication ! Great customer Svc ! Nice place ! Fast Svc ! Kept me updated and good quality work!Defenitly a go back to! More

by Homer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Luna
Oct 12, 2026 -

Group 1 Ford of South Austin responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

October 09, 2026

Jackie W. is great. Got me in quickly and kept me informed. Work was completed in a manner and to my satisfaction. More

by reedshoemaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Oct 12, 2026 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jackie here at Group 1 Ford of South Austin! If you have any further questions, please don't hesitate to reach out!

October 09, 2026

Jackie Woira took my call, received my car and had the problem repaired quickly.. I will remember that and both refer people I know and use your service again because of Jackie More

by James_cashion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Wiora made everything quick and easy
Oct 12, 2026 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jackie here at Group 1 Ford of South Austin! If you have any further questions, please don't hesitate to reach out!

October 09, 2026

People I dealt with didn't jerk me around. They gave me a good price on my new truck. Felt like I was dealing with Honest people. More

by wesleyrichardson87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew and Ben
Oct 11, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2026

We had a great experience at Group One Ford, our salesperson Serena was great. I would definitely go back here for a future purchase. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2026 -

Group 1 Ford of South Austin responded

Hello Mike, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.