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Group 1 Ford of South Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.7
2,646 Reviews
Group 1 Ford of South Austin is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Dripping Springs and Buda. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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5000 IH-35 S

Austin, TX

78745

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Showing 2,646 reviews

May 31, 2026

Amazing! Jackie is the best in the service department. Great experience, as always. Highly recommend. More

by Rammersk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie
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Jun 03, 2026 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2026

Freddie was a great service advisor. He helped me through the whole process and explained everything pretty clearly. More

by Cole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddie Seaboch Jr
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Jun 02, 2026 -

Group 1 Ford of South Austin responded

Hi Cole, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2026

The customer service and attention to detail was amazing! ! Ray Luna went above and beyond and made me feel like a family member and not just another customer. More

by roxyijuan.rg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Luna
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Jun 01, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2026

It was so nice to have an advisor who clearly understood cars and my situation. I will make sure I find Jonathan for all my services! More

by PattiGondeck
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Munoz
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Jun 01, 2026 -

Group 1 Ford of South Austin responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 29, 2026

The dealership is quick and efficient. My advisor Jackie was very good at keeping me informed about my vehicle, and was very personable. More

by RABBECERRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
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May 31, 2026 -

Group 1 Ford of South Austin responded

Hi, thanks for your praise and kind comments about Jackie. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2026

Easy to make an appointment online. My service person, Hunter, was attentive, informative and personable More

by Jfoery02
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Hunter
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May 31, 2026 -

Group 1 Ford of South Austin responded

Hi, thanks for your praise and kind comments about Hunter. We are always more than happy to assist you if anything else comes up. Take care!

May 26, 2026

Erik Gustafson was friendly, professional, and kept me informed throughout the process. He answered my questions, completed the service in a timely manner, and made everything easy from start to finish. E More

by sbvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Gustafson
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May 27, 2026 -

Group 1 Ford of South Austin responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 26, 2026

Lynne was amazing in all ways! She was very helpful, detailed, and made me feel satisfied walking away from my service. Made me really want to continue to come just for her service More

by hayden Yardley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmoond
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May 27, 2026 -

Group 1 Ford of South Austin responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 24, 2026

Robert provided excellent service! I came in for an oil change and to have a recall checked. When I called beforehand, I was told the process could take up to half a day. However, Robe More

by Lynn M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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May 27, 2026 -

Group 1 Ford of South Austin responded

Lynn, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. If you have any further questions, please give us a call. We're always happy to help!

May 23, 2026

Hunter in service was very helpful. He listened to what I thought was wrong and was able to direct the service team appropriately. He communicated the progress along the way. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Collins
Report | Print
May 25, 2026 -

Group 1 Ford of South Austin responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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