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Group 1 Ford of South Austin

Austin, TX

4.8
2,493 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,493 reviews

February 11, 2026

Good dealership, always welcoming and helping caring about customer service . Respectful and knowledgeable. All around great experience.. More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Feb 12, 2026 -

Group 1 Ford of South Austin responded

Hello David, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 10, 2026

I had an amazing experience with Jorge. Stress free, easy to understand the entire process from start to finish. More

by Jose Antuna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Sevilla
Feb 13, 2026 -

Group 1 Ford of South Austin responded

Hi Jose, we're happy to hear you had such a positive experience with Jorge. If you have any further questions, please give us a call. We're always happy to help!

February 10, 2026

Great job, in and out for oil change in less than thirty minutes! Thanks again. More

by Hreichiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Feb 12, 2026 -

Group 1 Ford of South Austin responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 09, 2026

Every visit to your Dealership is always a grate experience and will always recommend to anyone wants a grate experience. Jacklyn Wiora is the most experienced and most wonderful service advisor I’v More

by jbravog347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Feb 12, 2026 -

Group 1 Ford of South Austin responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 07, 2026

I have been coming to Group 1 Ford of South Austin for 9 years. My checks dodges and of course my food are all serviced by the same team. John Sullivan and John Evans continue to exemplify dedication to cus More

by Mark.a.moffatt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan, John Evans , Greg Kimball
Feb 11, 2026 -

Group 1 Ford of South Austin responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 06, 2026

Beautiful Customer service, smiles everywhere. Great Work. Great communication and a wonderful. Please come back and see you soon. Love it. More

by ybarrapatricia64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Feb 09, 2026 -

Group 1 Ford of South Austin responded

Hello, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

February 06, 2026

Lynn was so incredibly helpful getting my car repaired. Awesome! Definitely would come back again More

by duttons2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know him
Feb 09, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy you found Lynn to be so supportive during your experience here at Group 1 Ford of South Austin. We can't wait to see you again, have a great day.

February 05, 2026

Worked with Nicholas Pohl. He was knowledgeable and clear in his messaging and communication. Extremely helpful in getting the deal done. Manager came down to discuss the parti More

by Ameya
Recommend Dealer
Yes
Employees Worked With
Nicholas Pohl (sales) , Greg Kimball
Feb 09, 2026 -

Group 1 Ford of South Austin responded

Hello Ameya, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

February 04, 2026

Great service on my Mustang Mach-e for a recall. Quick in and out Nice dealership More

by badair1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayerre Turner Jr.
Feb 06, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2026

Great service, fast and easy! My concerns were all addresses and my wait was not long at all. More

by corinafelan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
S MOWATT, Greg Kimball
Feb 05, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.