Back

Group 1 Ford of South Austin

Austin, TX

4.7
2,409 Reviews

5000 IH-35 S

Austin, TX

78745

Directions

By Type

Showing 2,409 reviews

October 11, 2025

Great customer service. They are very communicative, comfortable waiting room, and I have never had a bad experience. More

by Lisa D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Oct 14, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2025

I want to give a huge shout out to TROY MALOVEY. I said a prayer before i went to the dealership looking at a specific car. He went above and beyond for me to get that specific car I came in for. More

by SSrutherford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Malovey
Oct 14, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2025

Great service! ! My service and issues were resolved quickly. They even delivered my car to my home. More

by sergiovalderrama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Oct 14, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 10, 2025

From start to finished staff members had a smile and answer all questions without hesitation. They did their best to stay in contact even on their off days. More

by vega12033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray S. , Greg Kimball
Oct 13, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 10, 2025

Lafayette did a great job servicing my truck during my visit today. Looking forward to the next appointment. More

by will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette Turner
Oct 11, 2025 -

Group 1 Ford of South Austin responded

Will, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. Please don't hesitate to reach out if there's anything additional we can do for you.

October 09, 2025

Jackie is the best. My car was ready when she said it would be and fixed correctly. She also coordinated with the extended warranty company without delay to have it co More

by Austinbears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora, Jose Vences, Greg Kimball
Oct 12, 2025 -

Group 1 Ford of South Austin responded

Hi, we really appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2025

This dealership has always been very efficient with all of the vehicles I have bought to them! More

by welchjon12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans, Greg Kimball
Oct 11, 2025 -

Group 1 Ford of South Austin responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2025

server John Evans and the service There was good they helped me with everything able to fix my brakes. And thank you for that. More

by Jerryspurs95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans
Oct 11, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2025

Jonathan Munoz was very professional and very friendly! !! Did a great job!!! Very relaxing waiting area!!! Very reasonable wait time!!! More

by Chandrika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
Oct 09, 2025 -

Group 1 Ford of South Austin responded

Hi Chandrika, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 07, 2025

We’ve switched our fleet service over to Maxwell Ford due to the honesty from our service advisor Hermilo Padilla. Straightforward pricing. Do not feel like we are offered services not needed. Timely respons More

by Echandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hermilo Padilla
Oct 11, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

...
11
...