Group 1 Ford of Shreveport

I took my Ford Focus to Rountree Ford of Shreveport, Louisiana for a faulty tire sensor and oil change. While there, I requested to get my car ready for winter weather. I left the business with a workin Louisiana for a faulty tire sensor and oil change. While there, I requested to get my car ready for winter weather. I left the business with a working tire sensor and feeling confident about the service; that my vehicle is safe and ready for travel. Thank you, Rountree Ford for your professionalism. More

Service was good advisor very knowledgeable and helpful overall good service will probably use again! overall good service will probably use again! More

The advisor was very professional and letting me know what needed to be done and the process was very quick what needed to be done and the process was very quick More

James was the sales guy who came out to help. I told him what I was looking for and showed me exactly what I wanted. He was very knowledgeable and I enjoyed the experience I told him what I was looking for and showed me exactly what I wanted. He was very knowledgeable and I enjoyed the experience More

Service advisor was very pleasant, enjoyed the coffee while waiting. Just wish they wouldn’t schedule 20 other cars for the same appointment time. Otherwise very satisfied while waiting. Just wish they wouldn’t schedule 20 other cars for the same appointment time. Otherwise very satisfied More

Knew I was stranded and overcharged me for a water hose replacement. $900 for repair. replacement. $900 for repair. More

Our salesman, Sam Welch, went above and beyond to provide excellent service. He was very attentive to our needs and schedule as well as knowledgeable about his product. Working with him was definitely a plea excellent service. He was very attentive to our needs and schedule as well as knowledgeable about his product. Working with him was definitely a pleasant experience. More

2nd vehicle we have bought here…. . Costa Braina worked with us and got us into our first EV. The 2025 Mach E ! A week later and we’re loving it!! The current incentives are too hard . Costa Braina worked with us and got us into our first EV. The 2025 Mach E ! A week later and we’re loving it!! The current incentives are too hard to turn down. High tech and affordable. Thanks for helping two seniors embrace the future!! More

Service department is poor service. Understaffed and untrained. Just pushed me thru the standard 20 point check. Didn’t focus on the issue I brought it in for. Can’t seem to fix the squ Understaffed and untrained. Just pushed me thru the standard 20 point check. Didn’t focus on the issue I brought it in for. Can’t seem to fix the squeaking brakes. Says that’s normal. Hmm not on my previous Lexus and infinity. More

Javen communicated well and was very personable. If didn’t know the answer he pulled in a team member. If didn’t know the answer he pulled in a team member. More