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Group 1 Ford of Shreveport

Shreveport, LA

Overview
Reviews
4.8
722 Reviews
Call Dealership (318) 798-3673
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 722 reviews

June 05, 2025

I appreciated the urgency they displayed during my oils change service. It was a quick painless experience. More

by Erik Arnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James was great.
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Jun 10, 2025 -

Group 1 Ford of Shreveport responded

Hi Erik, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2025

That much money and still doing same thang. Two weeks ago C E enter Ford put a full new engine in truck..Ro u better mechanic said that there was a ABS not plugged in that caused the problem. More

by jlindsey486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jam e Baker
Report | Print
Jun 06, 2025 -

Group 1 Ford of Shreveport responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Christopher Magill General Manager cmagill@group1auto.com

June 03, 2025

The staff was very nice and welcoming. They went above and beyond during my visit. It’s the reason I returned to have another service by them. More

by Kierston McPherson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javen McCree (five out of five stars!), Richard Lambert, Janet Haynes
Report | Print
Jun 07, 2025 -

Group 1 Ford of Shreveport responded

Hi Kierston, thank you for your kind review; we are happy to pass along your comments to the team here at Rountree Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2025

Great service. My vehicle was picked up then delivered back to me all in the same day. More

by ortegov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler 0rtego
Report | Print
Jun 07, 2025 -

Group 1 Ford of Shreveport responded

Hi, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2025

Everybody in the entire dealership was amazing. Hunter, my guy that sold me my Dark Horse was so knowledgeable abt everything. More

by keithchamblin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Hostetler, Richard Lambert
Report | Print
Jun 07, 2025 -

Group 1 Ford of Shreveport responded

Hi, thank you for your kind review. We are happy to pass along your comments to the team here at Rountree Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2025

The advisor was professional and friendly. Had to bring the car back because it wasn't running right. It was fixed right away.. More

by Kfvidrine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jun 05, 2025 -

Group 1 Ford of Shreveport responded

Hello, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

May 29, 2025

Great organization, caring people and they’ll go the extra mile, make other recommendations, remind people when to come back More

by 45hame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Report | Print
May 30, 2025 -

Group 1 Ford of Shreveport responded

Hello, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2025

James the service representative was very professional and polite. The use of the video from the technician explained the process well. More

by Ddfolks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker, service representative
Report | Print
May 30, 2025 -

Group 1 Ford of Shreveport responded

Hi, we're happy you found James to be so supportive during your experience here at Rountree Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2025

They did their best to make me a deal I could live with and make me happy More

by rchrdguidry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam, Richard Lambert, Janet Haynes
Report | Print
May 31, 2025 -

Group 1 Ford of Shreveport responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 27, 2025

Awesome customer service friendly staff I would recommend to all my family and friends I will be back More

by bobbyleebooker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Report | Print
May 29, 2025 -

Group 1 Ford of Shreveport responded

Hi, thank you for your kind review. We are happy to pass along your comments to the team here at Rountree Ford. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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