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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
2,023 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 2,023 reviews

April 11, 2026

Good fifteen words fifteen words fifteen words now I think I will change my ranking. More

by humdee007
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
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Apr 14, 2026 -

Group 1 Ford of Rockwall responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

April 11, 2026

Set appointment. My service advisor Merri handled my needs. In and out quickly and totally satisfied. More

by bobsepanik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
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Apr 13, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

April 10, 2026

Customer service friendly,and professional,vehicle inventory great, nice clean facility, definitely would recommend to a friend! More

by billytoler111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses , Joseph, and Jameka
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Apr 13, 2026 -

Group 1 Ford of Rockwall responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rockwall! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2026

Tina got me in and out! I told her I needed to be out of there in time for work and she was accepting of my time restriction and like always got it done! More

by Bv2235974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
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Apr 13, 2026 -

Group 1 Ford of Rockwall responded

Hello, we're happy you found Tina to be so supportive during your experience here at Group 1 Ford of Rockwall. If you have any further questions, please don't hesitate to reach out!

April 10, 2026

My sales representative was very good, answered all my questions and made the process easy. More

by Ross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter Morris
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Apr 13, 2026 -

Group 1 Ford of Rockwall responded

Hi Ross, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 09, 2026

This was a great experience for me. Carlos was so nice and helpful. Had a ton of questions and he answered them all. Best car buying experience I have ever had. I would highly recommend More

by tresmfg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos
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Apr 13, 2026 -

Group 1 Ford of Rockwall responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Rockwall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2026

Great customer service from the moment I called to the service at my door. The convenience of the service technician coming to me was nice and something I will for sure be using as a service in the future More

by Alison B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameka, Mitchell
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Apr 10, 2026 -

Group 1 Ford of Rockwall responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 08, 2026

The mobile service was exceptional as always,Neil was very professional and polite. Prompt and on time service. More

by russellevans1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil
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Apr 10, 2026 -

Group 1 Ford of Rockwall responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 08, 2026

Jeff the GM is top notch helped me get my truck diagnosed and serviced and had it back to me in no time. Maddie and Sheila very good service reps communication was top notch . More

by ashley.mcginty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Sheila , Maddie
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Apr 10, 2026 -

Group 1 Ford of Rockwall responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 08, 2026

This dealership provide the Fastest and Friendliest Service in Town!! Merri was very attentive and took care of of all my cars needs! More

by moramirex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Report | Print
Apr 11, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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