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Group 1 Ford of Rockwall

Rockwall, TX

4.8
2,041 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 2,041 reviews

May 02, 2026

Outstanding experience. I had been looking for a low mileage used GMC Yukon Denali with all the extras. And I tried to purchase two before I found Group 1 Ford of Rockwall. More

by Home.ainsworth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Harris
May 14, 2026 -

Group 1 Ford of Rockwall responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rockwall! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2026

As usual Keith knocked it outbid the park! Working for dealerships myself for over 25 years I have a certain level of service I'm accustomed to . Well I get it at Rickwall Ford. Reasonably pri More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Monet
May 14, 2026 -

Group 1 Ford of Rockwall responded

Hi Bryan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Rockwall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2026

Took my vehicle in right away and took the time to give me detailed information about my vehicle. More

by ray.grifaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
May 14, 2026 -

Group 1 Ford of Rockwall responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2026

Very pleased with the service work performed. A few tasks were added/needed after the work on the car started. More

by toverby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Martinez
May 14, 2026 -

Group 1 Ford of Rockwall responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Rockwall. If you have any further questions, please don't hesitate to reach out!

April 30, 2026

Merri was spectacular. So friendly, accurate and easy to communicate with. I will keep her name and information for future visits! More

by cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
May 14, 2026 -

Group 1 Ford of Rockwall responded

Hi Cheryl, thank you for your kind review; we are happy to pass along your comments to Merri here at Group 1 Ford of Rockwall! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2026

Javier was impressive and great to deal with. This was my first interaction with him and hoping he will be available in the future. More

by Abbey, Janet
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
May 14, 2026 -

Group 1 Ford of Rockwall responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

April 28, 2026

Enjoyed working with this group. Mike was awesome. Very friendly and easy to work with. Guys were all helpful More

by jeffleusch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cruff
Apr 28, 2026 -

Group 1 Ford of Rockwall responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rockwall! If you have any further questions, please don't hesitate to reach out!

April 27, 2026

Merri was excellent. Communicated extremely well and helped tremendously with my financial situation. She will be my go to advisor. More

by chadporter7272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri Jordan
Apr 28, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2026

Loved my truck and the quick experience. Definitely worth the hour drive. My rep was kind and helpful in getting me into the truck I wanted and on the road without hassle. Thank you all More

by Winnstevec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny
Apr 27, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2026

The service I receive with every visit is exceptional. Keith is the best advisor! Wonderful customer service More

by terriwilliams2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith and Tom
Apr 27, 2026 -

Group 1 Ford of Rockwall responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.