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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
2,165 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 2,165 reviews

October 17, 2026

I have worked with John Bowers originally at Rockwall Ford and now Group1 of Rockwall. Always makes it easy to do business. I have bought for work and personal. Highly recommend More

by jashreiner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bowers
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October 16, 2026

Excellent service and very timely service. Follow up was very well communicated and vehicle service completed as promised. More

by Robertvera716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddy
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Oct 17, 2026 -

Group 1 Ford of Rockwall responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Rockwall. Feel free to reach out to us if you need anything. Have a wonderful day.

October 16, 2026

Friendly. Treated me like I was his most important customer. Under delivered and over promised. Give this guy a raise. More

by genegray52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Monnette
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October 15, 2026

I love my Group 1. Any time I have a problem with my SUV they are quick to help me resolve it. My go to guy is Juan. He is very knowledgeable, friendly, and trustworthy More

by Burkett0809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Avalos
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Oct 16, 2026 -

Group 1 Ford of Rockwall responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

October 15, 2026

Kind workers and took considerable care and effort in handling my situation. Kept in contact throughout the process. More

by camlovette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
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Oct 15, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

October 14, 2026

Service center and rep were well run and very attentive. Kept me well informed about my repairs More

by jlthies3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Oct 15, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

October 14, 2026

Everyone is so attentive to the needs of incoming clients. They also always try to work around each and everyones schedule. They give proper options for the service you need. More

by melkun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian and initially Mike
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Oct 15, 2026 -

Group 1 Ford of Rockwall responded

Hi Melkun, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. We hope you have a great day!

October 13, 2026

Jameka assisted in scheduling our Mobile Service, and she was excellent. Joseph arrived promptly at our requested time and thoroughly completed the task. He was friendly, professional and represents Group More

by Racingguy98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameka and Joseph
Print
Oct 13, 2026 -

Racingguy98 responded

We are huge fans of Group 1 Rockwall and have always been covered up with excellent service.

Oct 14, 2026 -

Group 1 Ford of Rockwall responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 12, 2026

Javier at Rockwall Ford Service Department provided great service during my oil change and tire rotation. He was friendly, professional, and helpful throughout the process. I appreciate his assistance. More

by Frank.elitedallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Print
Oct 13, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. We are always more than happy to assist you if anything else comes up. Take care!

October 12, 2026

Best in town for price and customer service. Feel at home. Been going there for years. More

by William Gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Print
Oct 14, 2026 -

Group 1 Ford of Rockwall responded

Hi William, thank you so much for your positive comments about Group 1 Ford of Rockwall! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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