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Group 1 Ford El Paso

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.9
1,423 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 1,423 reviews

August 30, 2026

Extremely helpful and professional. The service dept was excellent and extremely helpful with my concerns. More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer, sanchez
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Aug 31, 2026 -

Group 1 Ford El Paso responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

August 29, 2026

They did a amazing job on my truck, did a oil change and made sure she was green on everything More

by panocynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
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Aug 31, 2026 -

Group 1 Ford El Paso responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2026

Very satisfied and friendly people carlos was and awesome person really appreciate it blessings thank you all More

by luis Bautista
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2026 -

Group 1 Ford El Paso responded

Hi Luis, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Aug 30, 2026 -

luis Bautista responded

Everything is good thank you

August 25, 2026

Friendly. Helpful. Considerate. Clean. Nice facilities. We were there for help with a tire. They were able to get the tire from their warehouse and get us back More

by Bazam44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrymyles Esmele
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Aug 30, 2026 -

Group 1 Ford El Paso responded

Hi, we are so happy to read such a great review about Group 1 Ford El Paso! Please don't hesitate to reach out if there's anything additional we can do for you.

August 25, 2026

Awesome service. Bought my vehicle here 13 years ago and have not been disappointed yet! More

by mpufall94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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Aug 30, 2026 -

Group 1 Ford El Paso responded

Hi, we are so happy to read such a great review about Group 1 Ford El Paso! If you have any further questions, please don't hesitate to reach out!

August 24, 2026

Shamaley Ford is where I take all of our vehicles for service. I can trust the work they do on our vehicles. More

by tonyinciriaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica, Service Department
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Aug 30, 2026 -

Group 1 Ford El Paso responded

Hi, thank you so much for your positive comments about Group 1 Ford El Paso! We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2026

Eduardo and Nathan provided exceptional service at this dealership and was able to repair my vehicle in a timely manner. More

by michaelbittle35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo and Nathan
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Aug 30, 2026 -

Group 1 Ford El Paso responded

Hi, thanks for your praise and kind comments about Eduardo and Nathan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2026

Adria, your exceptional service made my experience truly outstanding; thank you for your professionalism, kindness, and dedication! More

by andiely2513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adria
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Aug 30, 2026 -

Group 1 Ford El Paso responded

Hi, thanks for your praise and kind comments about Adria. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2026

Awesome experience, my truck broke down outside of Elpaso, the dealership moved swiftly to get me into a new truck, Thanks More

by Smithwb37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Howard
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Aug 28, 2026 -

Group 1 Ford El Paso responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 20, 2026

Great customer service, friendly and fast service they where able to fixed the problem on our truck 🛻 More

by Perla Sanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 21, 2026 -

Group 1 Ford El Paso responded

Hi Perla, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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