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Group 1 Ford El Paso
El Paso, TX
1,331 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,331 reviews
June 22, 2023
I was very impressed with the quality of service I received from Andres who did the intake and Eduardo who followed up and completed my service. Both gentlemen were ready to explain what repairs my tr received from Andres who did the intake and Eduardo who followed up and completed my service. Both gentlemen were ready to explain what repairs my truck needed and very professional and super courteous. Shamaley, you have really turned your service department around because it wasn’t like this in years past. I will gladly keep going back for any repairs my truck needs. Thank you Andres and Eduardo! (They even had my truck washed!). Outstanding job!! More
by M926morales
Employees Worked With
Andrés, Eduardo
June 20, 2023
Jerry and his trainee (Audrey? ) took care of my son and I right away. Jerry’s service is always tops, always saves me money. 5⭐️ ) took care of my son and I right away. Jerry’s service is always tops, always saves me money. 5⭐️ More
by coachportegabb
Employees Worked With
Jerry Myles and Audrey?
June 16, 2023
Mr. Jose Carrillo professionalism and costumer service is 5 star, my only disappointment are the mechanics, they don't pay attention to the details. One time they left my driver's door with grease stain, the 5 star, my only disappointment are the mechanics, they don't pay attention to the details. One time they left my driver's door with grease stain, the last time they left a Sparkplug In the wipers area.. they need to pay attention to the details. More
by miguel
Employees Worked With
Mr Jose Carrillo
June 13, 2023
Experiencrd and polite the Agent. Very golf explanación of the servicié performed p.m. my vehicular. The cost a little higueral than expectorad bur I think it odio woryhed. Very golf explanación of the servicié performed p.m. my vehicular. The cost a little higueral than expectorad bur I think it odio woryhed. More
by Julio J. Jimenez
Employees Worked With
Jesus Rosales
June 11, 2023
Great customer service. Excellent staff, easy to get along with and very understandable. Dedicated to their job and help you look for the best option. Excellent staff, easy to get along with and very understandable. Dedicated to their job and help you look for the best option. More
by dguerrang
Employees Worked With
JEFF Gahan
June 10, 2023
Excellent service - even though it was a older model Ford, the service personnel was very helpful and the time it took for the work to be done was real acceptable - thanks Ford, the service personnel was very helpful and the time it took for the work to be done was real acceptable - thanks More
by laloford
Employees Worked With
Eduardo Ruelas
