Group 1 Chrysler Dodge Jeep Ram Rockwall

Everything went fine. Today I go to have license plate on and some more things broke in my car only for then to tell him to have my door key pad programmed but I don’t hav Today I go to have license plate on and some more things broke in my car only for then to tell him to have my door key pad programmed but I don’t have code is $50. I only bought it maybe 3 weeks ago. More

Service dept is great. Very professional. Got in and out quickly. Took good care of my jeep. Very professional. Got in and out quickly. Took good care of my jeep. More

My tire blew out on the highway and I had to get my car towed to the dealership. On the way, I called the parts department, and they didn’t have the tire in stock but were able to get it the same day. Sinc towed to the dealership. On the way, I called the parts department, and they didn’t have the tire in stock but were able to get it the same day. Since I originally purchased the tire back in May at another dealer, Christina went above and beyond to get the replacement covered under the road hazard warranty. She had the tire installed and had me back on the road in less than 24 hours. I truly appreciate her hard work, attentiveness, and dedication to taking care of her customers. Excellent service from start to finish! More

I went there knowing what I wanted and the salesman Justin got me the vehicle I came there for. I was in and out of there real quick. I am excited about my purchase of a 2026 Ram 2500 Limited Night Edi Justin got me the vehicle I came there for. I was in and out of there real quick. I am excited about my purchase of a 2026 Ram 2500 Limited Night Edition Mega Cab More

I bought my vehicle through the dealership. I started having issues with the backup camera so I took it in. It took them three weeks to come back and tell me they had found something else wrong I started having issues with the backup camera so I took it in. It took them three weeks to come back and tell me they had found something else wrong and fixed that, and change the oil. They said they needed a part that had to be ordered. Then they called and let me know the part had come in, so I took the truck back. After 2 more weeks they called me and told me the new part was bad and they had to order another one and would be 3-4 weeks to get it. Then finally that part came in and it still took them another 10 days to make the repair. All the while the service rep was totally incompetent and was really bad at communicating. xxxx will freeze over before I take my truck back there, and there is ZERO chance I would ever buy another vehicle from them. Don’t walk, RUN away from this clownshow. More

Very easy process from scheduling my oil change to dropping it off and Christina was awesome and made sure it was done right!! She was very professional. dropping it off and Christina was awesome and made sure it was done right!! She was very professional. More

I absolutely love my new car. They made sure I was walking out with it. Everyone there was extremely nice and I appreciate all the help they put in. I did forget my ducks 🦆 lol They made sure I was walking out with it. Everyone there was extremely nice and I appreciate all the help they put in. I did forget my ducks 🦆 lol More

Rockwall Dodge Jeep did an amazing job of dressing the problem with my truck and fixing it first time. Jake was very helpful in getting my problem properly trouble shot. problem with my truck and fixing it first time. Jake was very helpful in getting my problem properly trouble shot. More

They charged us $250 to do a simple software update. They left a coke can in the car then the part that I bought based up on the error code that I got while trying to get the car inspected, they told me They left a coke can in the car then the part that I bought based up on the error code that I got while trying to get the car inspected, they told me it was not returnable because electric part The parts. Guy said you should've read the fine print at the bottom of the receipt. More

Had an appointment at 7:30 to get an alignment and was told 40 minutes late they didn’t have a tech to do the alignment. Then magically one showed appears ten minutes after they told me there wasn’t one, told 40 minutes late they didn’t have a tech to do the alignment. Then magically one showed appears ten minutes after they told me there wasn’t one, and that it would take 1.5 to 2. More