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Group 1 Chrysler Dodge Jeep Ram Rockwall

Rockwall, TX

4.5
1,075 Reviews

970 East I-30

Rockwall, TX

75087

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Showing 1,075 reviews

March 27, 2025

Andrew was a pleasure and easy to work with. He worked with me and listened to what I needed. More

by Mrs. Moore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 28, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello, we're happy you found our staff member Andrew to be so supportive during your experience here at Rockwall Chrysler Dodge Jeep RAM. We are always more than happy to assist you if anything else comes up. Take care!

March 27, 2025

Took my truck in to program 2 keys. The service writer had no idea about the pin code and obviously the tech didn't either. They lock it out by entering too many wrong codes and told me More

by Imjb73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance Gandy
Mar 28, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Michael Gunter Service Director 469-698-2133 mgunter@rockwalldodge.com

March 25, 2025

Christina in the service department was great she was informative and got me in and out quickly More

by chandelynmckinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Mar 28, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, we are very happy Christina could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 24, 2025

I showed up at the appointed time and was met by the service advisor. He was professional, courteous and knowledgeable. The waiting area was clean and comfortable. Everything was completed in a timely More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
51278 Justin Kirby
Mar 27, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello Larry, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 21, 2025

Ron was great! Communicative and pleasant. I will definitely return when I’m ready to purchase a new car! More

by Meme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Mar 22, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Chrysler Dodge Jeep RAM! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 20, 2025

Got my oil change not much of a hassle I will go again…. Thanks…J G More

by taino58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
It’s been a while sorry forgot their names
Mar 22, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 20, 2025

Great service, personable staff,comfortable seating, all around great service, staff cares and they are very thorough More

by oxdawg79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rico
Mar 22, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 20, 2025

The location was Clean the staff was friendly and provided good customer service! Very fast and reps are knowledgeable More

by Jake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 22, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello Jake, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 19, 2025

We are an older customer and have dealt with a large number of auto dealers over the years. Due to health issues my two cars were not acceptable so I went in to buy a used car and trade in my jeep. The More

by grfairlamb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Advisor Justin Martin, sales manager Kal Erakat, general manager Ricky Ruth.
Mar 22, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 18, 2025

Never been at place what took so long never go back on cash deal and no ever nice More

by Valley Tire and oil @yahoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t know
Mar 21, 2025 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Thank you for reaching out regarding your extended wait time. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Ricky Ruth General Manager rruth@rockwalldodge.com

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