Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Group 1 Chrysler Dodge Jeep Ram Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.5
1,101 Reviews
Call Dealership (469) 698-2100

970 East I-30

Rockwall, TX

75087

Directions

By Type

Showing 1,101 reviews

January 15, 2026

Prompt courteous service. My sales lady Shirley was awesome! My enire deal was done online & by phone. More

by Angela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shirley Ribardo-james
Report | Print
January 15, 2026

Captured all of my concerns and responded to each one timely and with complete explanations More

by TR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
January 13, 2026

Courteous and efficient inand Something about Out with complete and thorough communication! It's a pleasure doing business ther! More

by mmccoy00123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jan 15, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 10, 2026

Hands down the best service department. Very knowledgeable team members and the maintenance is always performed well and in a timely manner. More

by sarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Jan 12, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi Sarra, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

January 09, 2026

Sent text asking on status of Jeep. Did not get a response until 24 hours later after I sent a 2nd text. More

by Dj.schulze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake
Report | Print
Jan 13, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

I apologize for this and am looking into this. I will be taking your feedback to my team as a learning opportunity so we can work to do better in the future. If you would like to discuss this further please reach out to me directly, thank you   Michael Gunter Service Director 469-698-2133

January 04, 2026

No hassle, great discounts. Easy to work with. Would definitely recommend this dealership. Thank you More

by Pedro leal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Jan 06, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 03, 2026

I LOVE THE YOUNG MAN THATBASSIST ME. AND APPRECIATE ALL OF THEM. My goal is to keep old red till the wheels fall off. So shes old and need some repairs. Which will get done this yr. More

by Christine Padilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Im not sure omg 😳
Report | Print
Jan 05, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi Christine, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 02, 2026

For courtesy Oil Change. Arrived at 7 00am took 3 hrs, left 10 15 am More

by safholland56
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't member the gentleman s name
Report | Print
Jan 03, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Thank you for bringing this to my attention. I apologize this happened and it is not a reflection of the service we aim to provide. I am taking your feedback to my team as a learning tool to do better in the future. If you would like to discuss this further please don't hesitate to reach out to me directly. Thank you   Michael Gunter Service Director 469-698-2133

January 02, 2026

Great service. Got me me in for an oil change and back out the door. Service rep was awesome and will her again. More

by jdsanabria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great service rep!
Report | Print
Jan 04, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2025

Erica was awesome and so helpful. Kept me informed and updated every step of the way. More

by 13mlbxoxo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Jan 02, 2026 -

Group 1 Chrysler Dodge Jeep Ram Rockwall responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Jan 02, 2026 -

13mlbxoxo responded

Happy with every aspect of my experience

1
2
...
111