Group 1 Chevrolet Spring

We purchased a used 2008 Cadillac Escalade on Saturday. We like the truck but it needed motor mounts changed right away. We live in Dallas and we were down in the area for a few days off at the Gulf Coast. We like the truck but it needed motor mounts changed right away. We live in Dallas and we were down in the area for a few days off at the Gulf Coast. I noticed the Chevy dealer was right near where we were And I called them up and spoke to. Will told him what we needed. The two motor mounts and one window regulator. And we need them by Tuesday noon. Because that Is when we’ll be driving back Will checked and they did not have the parts. He asked the Service Manager if they could make this happen and the answer was yes. And the dealership did just that. By 12 noon on Tuesday, the Escalade was ready to go. More

This is the second time I’ve brought my truck here. Each time my vehicle was there more than six total days. The first time I thought extremely busy and I didn’t have an appointment. Second visit floo Each time my vehicle was there more than six total days. The first time I thought extremely busy and I didn’t have an appointment. Second visit floor mat left filthy with shop grease. More

Jarrod was very thorough. Any issues were handled quickly and professionally. Would definitely buy from this dealership again. Any issues were handled quickly and professionally. Would definitely buy from this dealership again. More

Customer Service is very good. They take time to service the car but they do thorough check up They take time to service the car but they do thorough check up More

Very happy that the warranty covered 5 out the 9 repairs that 2017 Tahoe Z71 needed. Thanks for Mr Will helping us out that 2017 Tahoe Z71 needed. Thanks for Mr Will helping us out More

Great help great service very knowledgeable just walk in to window shop and JP seal the deal to window shop and JP seal the deal More

Service advisor S. Spikes, was beyond unprofessional...tell me "this getting on her nerves and she has other things to " "go take a seat " I am 54 years old No Talk to Spikes, was beyond unprofessional...tell me "this getting on her nerves and she has other things to " "go take a seat " I am 54 years old No Talk to me like Im a child. Im customer just like who ever she was trying to help. My car was the since the the September 25. More

Im a mechanic . so i know how long it takes to do a procedure on the flat rate hour and I understand that they fuge a little I did to but the repair that was requi so i know how long it takes to do a procedure on the flat rate hour and I understand that they fuge a little I did to but the repair that was required Was simply to switch a hose on a pump and there was plenty of room to do this but was charged for remove and replace pump really over charged for that so how many other customers were getting robbed and have no clue that they are getting screwed and then when I got my car back the driver seat had grease on it and then I had to chase down somebody to clean it not happy More

Ben took care of my car needs Great Service. Will continue to bring my car Will continue to bring my car More

Reminder of service. Give feedback on service render and honest about the problem you have. Very polite. Give feedback on service render and honest about the problem you have. Very polite. More