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Group 1 Chevrolet Spring
Houston, TX
1,101 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,101 reviews
April 03, 2026
Sale bad products and then trying to get out of repairs and any associated charges. Blames others for their process issues, poor quality vehicles and poor service after purchase. Rodney Crow is the "leader and any associated charges. Blames others for their process issues, poor quality vehicles and poor service after purchase. Rodney Crow is the "leader" that enables practices that remind me of snake oil salesman. Don't buy here just another corporate dealer who only cares about their bottom line. More
by Me
Employees Worked With
Shawn, Brandon and Rodney
April 03, 2026
Horrible service. No calls or text back no follow up unless we follow up with them. Purchased a vehicle and only drive 1.5 days and been in shop since then got it back No calls or text back no follow up unless we follow up with them. Purchased a vehicle and only drive 1.5 days and been in shop since then got it back then had to go back same day now have to take it back again 2 days later because it’s not shifting gears and staying in one gear !!!! This is horrible and put our lives at risk when we drove on the interstate it shut down More
by keannashannon
Employees Worked With
JP, Patrick, JJ
March 30, 2026
Every time I step into Group 1 Chevrolet I have a great experience. I have my vehicle serviced all of the time at this same location because the employees attitudes are awesome! If you are looking for grea experience. I have my vehicle serviced all of the time at this same location because the employees attitudes are awesome! If you are looking for great service, Group 1 Chevrolet is the spot for you!! More
by lethalinkjection
Employees Worked With
Sequoia
March 29, 2026
Brought my car in for an oil change. Also needed 2 tires. Service Advisor, Hermilo Peyra, kept me up to date on what was needed and done. He also helped with the financing paperwork. Also needed 2 tires. Service Advisor, Hermilo Peyra, kept me up to date on what was needed and done. He also helped with the financing paperwork. More
by Carmela
Employees Worked With
Hermilo Peyra
March 28, 2026
Ben Hall greeted me as I pulled into the service bay. Not only was he kind and professional but also persuasive. Ben mentioned a package service deal and honestly I couldn't pass on it. Thank you for the Not only was he kind and professional but also persuasive. Ben mentioned a package service deal and honestly I couldn't pass on it. Thank you for the service and the car wash. More
by Kenny Guerrero
Employees Worked With
Ben hall
March 28, 2026
Agent who helped was awesome, service team could do better.Brandon helped take care of my rental which eased my worries, still, service team could do better. better.Brandon helped take care of my rental which eased my worries, still, service team could do better. More
by shawnathompson88
Employees Worked With
Terry Moon, Brandon
March 24, 2026
I had a wonderful experience from beginning to end with this automobile service. Jaime was very efficient, kind, and professional. I truly liked how he took his time to thoroughly explain as well as the te this automobile service. Jaime was very efficient, kind, and professional. I truly liked how he took his time to thoroughly explain as well as the technican multi inspection video. My automobile is operating better than before. There were no unpleasant surprises in the pricing. These days, it's difficult to find a business this dependable and trustworthy. I would most certainly return and heartily recommend them to anyone in need of high-quality auto care. More
by Yguillory20
Employees Worked With
Jaime Tovar
