Group 1 Buick GMC North

Great dealership to get any vehicle! I flew in to buy one vehicle and wound up buying a new vehicle instead. Sales representative Francisco honest, straightforward, and worked with me on I flew in to buy one vehicle and wound up buying a new vehicle instead. Sales representative Francisco honest, straightforward, and worked with me on various sales options. The finance manager Lizette was patient and worked with me on updating my loan approval process. I would definitely recommend this dealership to anyone looking to buy any vehicle (New, Certified Pre-owned, used.... ). Check them out. More

Service Department and service advisor amazing. They keep the client informed through the all process. They keep the client informed through the all process. More

They were very helpful and no high pressure sales tactics! I will definitely use them again. tactics! I will definitely use them again. More

My service adviser had great communication and clear directions and expectations. Glad I returned for service. directions and expectations. Glad I returned for service. More

It was fast and easy Adrian took care of me good washed my truck after it was done my truck after it was done More

Terry at Group 1 Buick GMC North made the buying experience amazing. I inquired with this dealership on short notice after a different dealership in the North Houston area was extremely unprofession experience amazing. I inquired with this dealership on short notice after a different dealership in the North Houston area was extremely unprofessional. Terry was quick to provide all the information on the vehicle, including many photos and videos. He was also quick to put a hold on the vehicle when I scheduled an appointment, which was greatly appreciated since I lived 4 hours from the dealership. After our appointment I made a deal on the truck and was in-and-out of the dealership in under 2 hours. If I could give Terry more stars I would. More

Service writer was very unresponsive to calls and text. Called for manager and stayed on hold 30 minutes and never talked to one. My vechile was there for 2 days for oil change Called for manager and stayed on hold 30 minutes and never talked to one. My vechile was there for 2 days for oil change More

Everyone is always nice and helpful. Time wait for service has never been longer than what I’m told. You aren’t sitting there lost on what is going on. Time wait for service has never been longer than what I’m told. You aren’t sitting there lost on what is going on. More

I was referred by Andrew Martinez who introduced me to Michelle Shepard to assist in me my efforts of finding a newer truck. Both were friendly, curteous, proffessional, and proactively mindful in provid Michelle Shepard to assist in me my efforts of finding a newer truck. Both were friendly, curteous, proffessional, and proactively mindful in providing impressive customer service. I walked in expecting the usually car sales rigamarole, and was happily surprised. Michelle was awesome, listened to my needs, provided thoughtful considerations I would not have thought of, an found the perfect truck to suit my needs. By far, the most pleasant vehicle purchasing experience I have had, and I've had many. I would highly recommend working with Michelle to find a vehicle and purchasing from this dealership. More