Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Group 1 Buick GMC North

Houston, TX

Overview
Employees
Reviews
Vehicles
4.3
1,266 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
Contact Dealership
View Awards

11300 Farm to Market 1960 Rd W

Houston, TX

77065

Directions

By Type

Showing 1,266 reviews

July 01, 2025

This is the second time I’ve had my vehicle serviced. Sunni has been incredibly helpful and professional in both instances. More

by TK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunni
Report | Print
Jul 02, 2025 -

Group 1 Buick GMC North responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

July 01, 2025

Easy to make appointments, respectful and attentive. Very clean, tidy and a good work environment. More

by eveleon2y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Carrascoso
Report | Print
Jul 02, 2025 -

Group 1 Buick GMC North responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Beck & Masten Buick GMC North. If you have any further questions, please give us a call. We're always happy to help!

July 01, 2025

Everything was great , service and specialy how they treated me , I left very happy thankyou More

by renevasquez61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordin
Report | Print
Jul 02, 2025 -

Group 1 Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

July 01, 2025

A great buying experience with no hassle! I made the offer, it got accepted, and I drove away with my truck in less than 2 hours. More

by azarmike
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin
Report | Print
Jul 02, 2025 -

Group 1 Buick GMC North responded

Hi, we really appreciate your feedback! We can't wait to see you again, have a great day.

June 28, 2025

Came in for oil change. Waited 4 hours to find out they never serviced it. Had to come back again. First time they were trying to give me a different vehicle. Send me report More

by yesy55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar
Report | Print
Jul 01, 2025 -

Group 1 Buick GMC North responded

Good morning,   Thank you for taking the time to leave a review. My apologies for the miscommunication on your recent service visit. Could you please contact me at your earliest convenience so I can get some more information as to what happened here? I would like to use this experience as a learning opportunity for myself and my team.   Thank you   David Marti Jr| Beck and Masten Buick GMC North Service Manager

June 28, 2025

My experience was painless and easy going My sales person did a good job with staying with the sales and keeping his word when he said he would do something. More

by andremattoxsr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike S
Report | Print
Jun 30, 2025 -

Group 1 Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 28, 2025

2nd time that I’ve had a bad experience with the same individual. I do not want him to assist me again. More

by sandra_d0672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Gilliland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Report | Print
Jul 01, 2025 -

Group 1 Buick GMC North responded

Good morning,   I'm sorry you had a bad experience during your visit. Could you please contact me to discuss the details of your visit? We are always looking for ways to improve the customer experience and I would like to get some more information from you.   David Marti Jr| Beck and Masten Buick GMC North Service Manager Tel 281.897.6641

June 27, 2025

Awesome group of people in this establishment. Made me feel home. Look forward for future viecles being purchased. More

by mjglopez80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fiance and sales man
Report | Print
Jun 28, 2025 -

Group 1 Buick GMC North responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2025

Good environment and all the personnel are very polite and helpful, it’s not like any other dealership More

by Sergiamartinez78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Fry
Report | Print
Jun 28, 2025 -

Group 1 Buick GMC North responded

Hi, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

June 25, 2025

Quick response to. our needs on warranty work. Representative kept us informed of work being performed. More

by bgillman68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny
Report | Print
Jun 26, 2025 -

Group 1 Buick GMC North responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

1
...
11
12
13
...
127