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Group 1 Buick GMC North
Houston, TX
1,283 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,283 reviews
November 26, 2025
I am satisfied with my service rep. Chris Todd. I think he went to bat for me with the warranty company. Who doesn't get in a hurry to approve your claim, but they want your monthly Chris Todd. I think he went to bat for me with the warranty company. Who doesn't get in a hurry to approve your claim, but they want your monthly payment More
by Feliciarodgers
Employees Worked With
Chris Todd
November 25, 2025
A tire was leaking air and Group 1 Buck GMC North in Houston took care me right away. They were able to patch the tire and get me on my way quickly. The service adviser, Rudain, was a pleasure to deal w Houston took care me right away. They were able to patch the tire and get me on my way quickly. The service adviser, Rudain, was a pleasure to deal with and he kept me advised during the process. More
by John
Employees Worked With
Rudain Barazi
November 22, 2025
The service department has definitely gone down under new owners. Very disappointed in the time for an oil change. owners. Very disappointed in the time for an oil change. More
by Julie
Employees Worked With
November 18, 2025
Juan gave us outstanding service in helping us choose and purchase our new GMC Sierra. He was incredibly helpful, spoke Spanish, and made the entire process easy to understand. He was transparent, patient, a purchase our new GMC Sierra. He was incredibly helpful, spoke Spanish, and made the entire process easy to understand. He was transparent, patient, and ensured we felt comfortable every step of the way. We truly appreciate his excellent service, and we 100% recommend both him and the dealership. More
by Ashleygonzalezz0911
November 18, 2025
Service was completed in a timely and efficient manner. Agent was proactive in keeping me informed about my appointment and the status of the work. Agent was proactive in keeping me informed about my appointment and the status of the work. More
by tsmcdonald48
Employees Worked With
Christina Guajardo
November 13, 2025
My service advisor was great. My car was totally drivable and I had to leave it for 3 days before it was even looked at. I was not offered a loaner. I couldn't drive it and bring My car was totally drivable and I had to leave it for 3 days before it was even looked at. I was not offered a loaner. I couldn't drive it and bring it back when it was time to be serviced. There again 3 days before it was even diagnosed. Then when I tried to call and check on the call I couldn't even get through and this was service and parts. Someone in management should try calling the main number and see how a paying customer likes it when you cannot get through and then it hangs up on you. More
by jrandy.bond
Employees Worked With
Lorie
November 12, 2025
Both times I have picked up my vehicle there have been things left either undone or damaged. The initial visit I was forced getting my own rental but was promised reimbursement by GMC. For the last severa things left either undone or damaged. The initial visit I was forced getting my own rental but was promised reimbursement by GMC. For the last several weeks I have only received a phone call from GMC saying its still under review. How ling does it take to review $ 500 reimbursement. More
by travishoffart
Employees Worked With
Troy
