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Group 1 Buick GMC North

Houston, TX

Overview
Employees
Reviews
Vehicles
4.4
1,350 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 1,350 reviews

February 07, 2026

Lorrie Beth helped me with my Yukon Denali which had a screw in the rear tire. We decided to replace the tire on her recommendation. Great job Lorrie Beth. More

by sjcamp54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorrie Beth
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February 04, 2026

Very friendly & very clean . ! All employees are the best through sales to finance . The vibes are comforting there More

by janie_12002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin ,& Cesar
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Feb 06, 2026 -

Group 1 Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2026

Don’t buy or have them work on your vehicle! Waste of time and money! More

by Catch scratch.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Gilliland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla, George, management
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Feb 06, 2026 -

Group 1 Buick GMC North responded

Good afternoon,   Catch scratch., I am sorry you're unhappy with your recent service visit. Would you be able to contact me to elaborate a little more? We always strive to provide a 5-star level of service and I would like to know where the breakdown occurred so we can use this as a learning experience. I look forward to speaking with you and hopefully we can turn this around and rectify our relationship.   David Marti Jr Service Manager Tel 281.897.6641

February 03, 2026

As always, it was a fantastic experience with Group 1 North. Lorrie was great to work with. She genuinely seems to enjoy what she does and is truly an asset to the dealership. More

by Msnalbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorrie Gutierrez
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Feb 06, 2026 -

Group 1 Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2026

We had an exceptional experience buying our 2026 GMC Sierra, and it was all thanks to Trey Beal, Javonte Wright, and Daimarys Millan. From start to finish, they were professional, knowledgeable, and gen More

by lee.aaron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Beal, Javonte Wright, Daimarys Millan
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Feb 05, 2026 -

Group 1 Buick GMC North responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Buick GMC North. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 31, 2026

Thank you to George A. For giving great customer service and making sure I thoroughly understood what my vehicle needed. Thank you to the mechanics who worked on my vehicle More

by Tashac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Avila
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Feb 04, 2026 -

Group 1 Buick GMC North responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Buick GMC North. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2026

The Group 1 acquisition of this dealership greatly improved the service department in my opinion More

by dpedrotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Camargo
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Jan 31, 2026 -

Group 1 Buick GMC North responded

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 29, 2026

Thank you! Rudian Barazi service advisor at 11300 FM 1960 West. 5 Star Service from the start. This was my first time having Rudian service my vehicle. I apprec More

by ndaraphet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudian Barazi
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Feb 02, 2026 -

Group 1 Buick GMC North responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Buick GMC North! We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2026

The dealership is nice and clean The people are nice The oil change was completed in a timely manner More

by smith.terry1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2026 -

Group 1 Buick GMC North responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

January 28, 2026

Great service, and everyone was extremely helpful from sales department to the finance team. Wouldn’t buy anywhere else. More

by JDub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Beal
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Jan 30, 2026 -

Group 1 Buick GMC North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Buick GMC North. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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