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Group 1 Buick GMC North
Houston, TX
1,279 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,279 reviews
November 18, 2025
Service was completed in a timely and efficient manner. Agent was proactive in keeping me informed about my appointment and the status of the work. Agent was proactive in keeping me informed about my appointment and the status of the work. More
by tsmcdonald48
Employees Worked With
Christina Guajardo
November 18, 2025
Juan gave us outstanding service in helping us choose and purchase our new GMC Sierra. He was incredibly helpful, spoke Spanish, and made the entire process easy to understand. He was transparent, patient, a purchase our new GMC Sierra. He was incredibly helpful, spoke Spanish, and made the entire process easy to understand. He was transparent, patient, and ensured we felt comfortable every step of the way. We truly appreciate his excellent service, and we 100% recommend both him and the dealership. More
by Ashleygonzalezz0911
November 13, 2025
My service advisor was great. My car was totally drivable and I had to leave it for 3 days before it was even looked at. I was not offered a loaner. I couldn't drive it and bring My car was totally drivable and I had to leave it for 3 days before it was even looked at. I was not offered a loaner. I couldn't drive it and bring it back when it was time to be serviced. There again 3 days before it was even diagnosed. Then when I tried to call and check on the call I couldn't even get through and this was service and parts. Someone in management should try calling the main number and see how a paying customer likes it when you cannot get through and then it hangs up on you. More
by jrandy.bond
Employees Worked With
Lorie
November 12, 2025
Both times I have picked up my vehicle there have been things left either undone or damaged. The initial visit I was forced getting my own rental but was promised reimbursement by GMC. For the last severa things left either undone or damaged. The initial visit I was forced getting my own rental but was promised reimbursement by GMC. For the last several weeks I have only received a phone call from GMC saying its still under review. How ling does it take to review $ 500 reimbursement. More
by travishoffart
Employees Worked With
Troy
November 08, 2025
Clean and nice place worker and staff is nice and cooperative , they really care customer cooperative , they really care customer More
by Hanifkhatri
Employees Worked With
November 05, 2025
I scheduled oil and oil filter change at 9:45am at around 12:45pm I was notified that car is ready to pick up I went there paid for service and then I got home and later I checked and oil and oil filters was 12:45pm I was notified that car is ready to pick up I went there paid for service and then I got home and later I checked and oil and oil filters was not changed. This is second time it happened to me. I DO NOT RECOMMEND THIS DEALERSHIP FOR ANY WORK. I am giving NEGATIVE 5 for today performance. More
by JR
Employees Worked With
John
November 04, 2025
This dealership was awsome. They helped me get a new car after an accident quick. I love my new 2026 Thank You‼️ They helped me get a new car after an accident quick. I love my new 2026 Thank You‼️ More
by Nigelbishop63
November 01, 2025
Thank you guys for amazing experience even dough I traveled far you guys made feel right at home and got me the best deal to my standards may GOD bless each everyone of you guys thanks for treating me traveled far you guys made feel right at home and got me the best deal to my standards may GOD bless each everyone of you guys thanks for treating me like family keep up the good work being number one was never easy but you guys sure do know how to keep your selfs up there thank you once again (Luis) More
by luiselizondo27
