Grossman Chevrolet
Old Saybrook, CT
Filter Reviews by Keyword
By Type
42 Reviews of Grossman Chevrolet
They're the only dealership that took me on with blank for credit. Plus Jimmy Eck is one helluva nice person and the rest of the staff are 5 star period. for credit. Plus Jimmy Eck is one helluva nice person and the rest of the staff are 5 star period. More
Jim consistently delivers exceptional service, as he always does. Vehicle is running as it should after discovering an issue that was covered under warranty. Once the parts arrived, they pulled the ve always does. Vehicle is running as it should after discovering an issue that was covered under warranty. Once the parts arrived, they pulled the vehicle in and had it delivered by the end of the day. Awesome work by the technician. More
Excellent experience at chevy. Great service staff that is knowledgeable and friendly and always top quality work. Great service staff that is knowledgeable and friendly and always top quality work. More
Although I felt blindsided by dealer extras when I purchased my used Buick in 2022 I have to say I’m satisfied with the service department. The fluid changes they recently performed were ahead of sche purchased my used Buick in 2022 I have to say I’m satisfied with the service department. The fluid changes they recently performed were ahead of schedule and there are no leaks and the car runs great. More
Thorough , professional and communicative. They help me to keep my truck in great shape. Pretty Ching can be better. No veterans discount doesn’t sit well They help me to keep my truck in great shape. Pretty Ching can be better. No veterans discount doesn’t sit well More
If I could give zero stars I would. We purchased a vehicle from them back in January 2023. That experience was your true car salesman nonsense. We were offering full price, cash, and th We purchased a vehicle from them back in January 2023. That experience was your true car salesman nonsense. We were offering full price, cash, and they still tried to get every penny from us with all the extra fees. This car was a very older model car and nothing fancy. Since it was not a high priced car, we felt from the beginning they just didn’t care about the process. Fast forward to now, the car is completely not drivable and needs thousands of dollars of work. Not even a year later! We bring it to them and ask if they would purchase it back and Bill (who we have used from the beginning) offers $500. We agree to take that offer, but wait! Bill clearly never ran this by the sales manager and the sales manager doesn’t want the car now. So not only did they lie straight to our face saying they would take the car back, we haven’t even had this car for a full year and they completely don’t care about their customers. We will never buy “local” and definitely stay clear from them. With some people buying a car is a huge process, and this one we felt used and not definitely not cared for as a customer. Regardless of the cars price or worth. More