Groove Toyota

We live on the Western Slope in Delta County, Colorado and 5 hours drive from Groove Toyota in Englewood, Colorado. We decided a few months ago to downsize from our 2006 Ford F-350 and get into a more ec and 5 hours drive from Groove Toyota in Englewood, Colorado. We decided a few months ago to downsize from our 2006 Ford F-350 and get into a more economical and dependable Toyota 4-Runner. We had decided not to buy new and we started looking for a good used one. We needed to trade in the Ford truck since we carried a balance at the Credit Union. We started our search with our local car dealers. We found used 4-Runners at Hellman Ford, Hellman Chevrolet in Delta, Colorado and a few at some dealers in Grand Junction, Colorado. The only used and Toyota Certified 4-Runner we found we wanted was at Hellman Chevrolet. We met with Daniel Brown, one of the sales associates that we recognized from 3 years before when we were looking at cars at that dealership. Daniel Brown was the worst salesman we have ever dealt with and he made us feel stupid for offering the deal he offered. He cut down our trade that was in excellent and clean condition and said he couldn't even give us the payoff of $11,800. This truck still has the original book and paperwork including the sticker that came off the window in 2006 showing the sales price of over $40,000. The truck is a diesel and has only 89,000 miles on it. Daniel Brown knew I wanted the 2007 white Toyota 4-Runner on the Hellman Chevrolet lot that was on sale for $25,200. He offered his final deal by calling and telling me to arrange for my Credit Union to pay his deal. When I asked what the deal was, he hesitated and then said over $29,000!!! So he would take our truck in trade and our Credit Union would cut him a check for $29,000! What??? That's when I found Groove Toyota in Englewood and found the best salesman I had ever dealt with. I will write a separate review for CJ Adams. Cj contacted me immediately when he saw my search on the internet. He sold us a beautiful 2006 Toyota 4-Runner that was Toyota Certified. His no haggle deal included giving us $15,000 trade in for our truck and financing $20,306.50 and 2.99% Toyota financing for 60 months. We see in clear vision that CJ Adams and Groove Toyota saved us about $10,000 on the similar deal Daniel Brown of Hellman Chevrolet offered. And CJ Adams also did not make us feel bad about our trade in and gave us the trade in amount sight unseen. The whole deal was done via emails and phone calls and we were not disappointed when we drove all the way over there and bought the beautiful 2006 4-Runner that was even better than we expected. We are completely satisfied with this vehicle and the deal we got. I would recommend anyone to CJ Adams and Groove Toyota in Englewood, Colorado. I would not recommend Daniel Brown and Tim Hellman of Hellman Chevrolet in Delta, Colorado. Sincerely, Luck and Diane Cornish Paonia, Colorado More

I purchased several new Toyotas from Brenden (New Car Director) and Jack (Client Advisor) in the past couple of years. I can emphatically state that Groove is an exceptional agency. Each time I purchas Director) and Jack (Client Advisor) in the past couple of years. I can emphatically state that Groove is an exceptional agency. Each time I purchased a car from them I had a pleasurable and positive buying experience. I was able to negotiate a very fair price, was paid more than I expected for my trade in and received great finance rates. As an investor, I am often promised the moon. Many times, those promises fall by the wayside, and the heartache is painful. However, with Groove my investment in a quality Toyota automobile produces years of returns and exceptional value for my money. I recommend Brenden, Jack, and the staff to anyone who is looking for a new or used Toyota. The experience has always been first rate and the follow up is great. It's rare to find a car dealership who has your back. I'll continue to do business with them again and again. More

These guys were great. Did not hassle us and even stayed open late to help us get into our new vehicle. Thanks guys for all you did and a big extra thanks to Charles who got us a great deal with a bank at a open late to help us get into our new vehicle. Thanks guys for all you did and a big extra thanks to Charles who got us a great deal with a bank at a very good interest rate. We will be back. Thanks. The Hernandez Family. More

Our time at groove Toyota was great. The staff was supper friendly and nice. They gave us popcorn and water and even showed us picture of the bayou. The overall experience was fantastic! Good work! friendly and nice. They gave us popcorn and water and even showed us picture of the bayou. The overall experience was fantastic! Good work! More

I purchased my Toyota through the internet sales department and Mark Johnson. I received up front great pricing and made an appointment for later in the week. When I arrived the vehicle was washed a department and Mark Johnson. I received up front great pricing and made an appointment for later in the week. When I arrived the vehicle was washed and up front waiting for me. I received the price I was told and had a great experience. I highly recommend doing the same thing. More

My husband and I enjoyed the sales process, as much as one can. CJ was very friendly, knowledgeable, and helpful. Once we got the car home, we discovered it had been in an accident that wasn't listed on one can. CJ was very friendly, knowledgeable, and helpful. Once we got the car home, we discovered it had been in an accident that wasn't listed on the Car Fax. We contacted CJ who escalated the issue to the sales manager, Brook Peterson. He responded quickly and offered a resolution that my husband I were happy with. We got the vehicle inspected by a private company and Groove reimbursed us for the inspection and fixed the couple of things that the inspector found. Overall, we are satisfied customers. More

The price of our vehicle was okay, but don't let lower prices fool you! During the financing we were strong armed by the finance director- but we endured the beating for the lower price. After we finish prices fool you! During the financing we were strong armed by the finance director- but we endured the beating for the lower price. After we finished the financing we learned that there was only one key for the vehicle and if we wanted another it would cost us another $200- in return for our complaining they gave us a free oil change- thanks! Since then we've tried to use some of the extra features that we were "sold" apparently these features aren't always good. I understand that every dealership is a bad experience, just don't let Groove's commercials or prices fool you that they are anything better. More

Bought a used Honda CR-V from this dealership. Saleswoman added a $500 "administration fee" at the last minute, after refusing to budge on the sticker price. Never mentioned this fee until it was time to sig added a $500 "administration fee" at the last minute, after refusing to budge on the sticker price. Never mentioned this fee until it was time to sign. Perhaps this is "done by all other dealerships," but it sure feels sleazy. Good businesses don't tell me a product costs one thing and add a last minute fee, just before I'm going to buy it. On top of that, they only provided one key - didn't bother to provide a 2nd one. More