Groove Ford

I bought a new bronco sport from them that had an open recall, with no time table for parts to fix it I was very upset. That’s when Oscar the general sales manager reached out to me he got me back in ther recall, with no time table for parts to fix it I was very upset. That’s when Oscar the general sales manager reached out to me he got me back in there and they bought the loan back for the first car. He then gave me the option of getting my down payment back and going elsewhere to get a car or he wanted me to look at an upgrade from my original one if I wanted before I left so I did it was very nice with no recall he then proceeded to give me a very good deal on it honestly a better deal than the first one but never pressured me into getting it. I did end up getting it and the fact that he did all that made me feel like he really cared about righting the situation he was excellent!! The sales team from Josh who immediately helped me the first day getting the car going on a test drive all of that to Kevin who made sure I got the options I wanted to Teddy who was very fast and helpful the second day were all good. Also Taelor in financing was great both times at explaining everything she was very knowledgeable and friendly! More

Kevin at Groove Ford is awesome! !! He was friendly, efficient, and very helpful. I had to be at work within 35 mins after drop off, Kevin got me in and checked in quickly. Even offer !! He was friendly, efficient, and very helpful. I had to be at work within 35 mins after drop off, Kevin got me in and checked in quickly. Even offered to drop me off at work! More

Teddy was fantastic! We were able to make a deal in two hours. He was incredibly knowledgeable and made the over all experience better than I have ever had buying a car. We were able to make a deal in two hours. He was incredibly knowledgeable and made the over all experience better than I have ever had buying a car. Thank you teddy! More

Dealership was clean and didn’t feel pressured. Teddy made the transaction smooth and easy! Appreciate the ease of the sale :) Teddy made the transaction smooth and easy! Appreciate the ease of the sale :) More

I’ve been in the hunt for a used Silverado for a while and Teddy at Groove Ford made the process extremely easy and hassle free. I was looking for a payment range and he a good job getting me where I and Teddy at Groove Ford made the process extremely easy and hassle free. I was looking for a payment range and he a good job getting me where I wanted to be. More

Seamless process, helped with everything and did not try to gouge me. Will definitely come back again for the next one. to gouge me. Will definitely come back again for the next one. More

Picked up my 2023 Ford F150 Lightning last weekend, the whole process was great at Groove Ford. They helped me understand the features of the vehicle and didn't push for any add-ons or extra warranty. I di whole process was great at Groove Ford. They helped me understand the features of the vehicle and didn't push for any add-ons or extra warranty. I did purchase some floor mats and clear bra protection, because they offered both at a nice discount. My vehicle was a reservation and special order and Emerson kept me updated throughout the process. He even set me up for text alerts so I knew where the vehicle was at all times. If you do a reservation and special order, I'd highly recommend Groove and specifically Emerson. More

Emerson was terrific at helping me get my Bronco order filled and keeping me updated during the entire process. Super smooth working with Groove. Thanks. filled and keeping me updated during the entire process. Super smooth working with Groove. Thanks. More

Process was quick and efficient. I would definitely come back for my next vehicle purchase. I would definitely come back for my next vehicle purchase. More

Teddy did a great job going over everything with my new lightning. He made every thing super easy and super fast. Ken in finance was awesome and went out of his way to save me money. Thanks Groove! lightning. He made every thing super easy and super fast. Ken in finance was awesome and went out of his way to save me money. Thanks Groove! More