Groove Ford

Great Team Ken and his team were very professional. There was no pressure at all; I felt welcome and comfortable with the buying process. I have purchased over 4 Ken and his team were very professional. There was no pressure at all; I felt welcome and comfortable with the buying process. I have purchased over 40 cars from dealerships in the last 30 years and this purchase was in the top five best experiences for me. Ken kept the communication alive for the ten or so days that I took to do my research. I'm not an easy guy to deal with and Ken made it happen! More

Thank goodness for the return policy We recently purchased a new Explorer Sport from Groove Ford and couldn't be happier. We almost purchased an Explorer Platinum from another dealership We recently purchased a new Explorer Sport from Groove Ford and couldn't be happier. We almost purchased an Explorer Platinum from another dealership but couldn't reach an agreement on the price so we came to Groove Ford. There we were helped by Victoria and Gabrielle. After test driving the Explorer Platinum again, we were able to agree on a price and bought the vehicle. One of the papers we signed described their return policy. I asked about this and was told that most dealerships do not offer this. I signed it but thought well who would return a new car. Well, I ended up returning the car the next day. As I live about 30 minutes away, I noticed that 5+ miles into my drive the seats were bothering my legs. As I am taller, the seats seemed too short making the car uncomfortable to drive. We called Victoria when we got home and made arrangements to return the car the next day and look at the Explorer Sport. She was able to find the car we wanted and the fit was a lot more comfortable. Victoria was extremely patient during this process and we couldn't be more please with our whole experience. This is the 2nd vehicle we have purchased from Groove Ford and if/when we are in the market for another vehicle will definitely look here first for 1) the friendly service and competitive pricing and 2) the return policy. More

Customer Service Experience I continue to take my car to be serviced at Groove Ford/Arapahoe because Sean works there. He always goes over and beyond to make sure I get the best I continue to take my car to be serviced at Groove Ford/Arapahoe because Sean works there. He always goes over and beyond to make sure I get the best service. Not only that but his knowledge of the cars, the company itself and the people who work there always ensures me I am getting the best service from someone who cares. Thanks again Sean! More

Explorer Platinum Great sales experience. Zac was able to explain and demonstrate the features of the vehicle. He and the sales team was a pleasure to deal with. Great sales experience. Zac was able to explain and demonstrate the features of the vehicle. He and the sales team was a pleasure to deal with. More

Groove Ford is a great place to buy a vehicle. I recommend Groove Ford to anyone looking for a good and fair deal. Very friendly place and not much pressure to get you in something you dont need or I recommend Groove Ford to anyone looking for a good and fair deal. Very friendly place and not much pressure to get you in something you dont need or want. More

Great Customer Service Tim made my first commercial purchase through Groove so easy, I've kept coming back ever since. I walk in, sign, and walk out with the vehicle. The cu Tim made my first commercial purchase through Groove so easy, I've kept coming back ever since. I walk in, sign, and walk out with the vehicle. The customer service is so on point that I highly recommend them to anyone looking to pick up a Ford for personal or commercial purposes. More

Awesome experience Brian, as well as Groove, is awesome! He is very professional and knowledgeable and is beyond enjoyable to work with. I have bought two cars from Bria Brian, as well as Groove, is awesome! He is very professional and knowledgeable and is beyond enjoyable to work with. I have bought two cars from Brian and I don't plan on buying from anyone else. They work hard to get you the best price and to find you what you are looking for. Brian and the Groove staff are fun and nice and always available to answer questions or help even after you have purchased the car and driven it off the lot. I have sent friends and family to Brian at Groove and I will continue to do so. Brian is the furthest thing from a pushy car salesman. He for sure gets the job done without the stress and pressure you receive at other car dealerships. He's a great guy and has a real passion for cars and getting people what they want! I would recommend him to anyone that is looking for an enjoyable and stress free experience while buy a new or used car. More

Extremely well informed sales person Although I didn't bought a car, the sales person lady, Pamela was very attentive and very knowledgeable, I'm not exactly an easy client, but, I'll be Although I didn't bought a car, the sales person lady, Pamela was very attentive and very knowledgeable, I'm not exactly an easy client, but, I'll be back for a car I'm sold by the service More

I've bought 2 work vans in the last couple of years and soo I would Not buy a car from Anyone but Zac Turner!!!!Trust him with all my being!!He is a #1 salesman and Very Trustworthy!!!! I would Not buy a car from Anyone but Zac Turner!!!!Trust him with all my being!!He is a #1 salesman and Very Trustworthy!!!! More

Great experience After working with Jason on buying my new truck I can honestly say it was a great experience and I would highly recommend him to anyone. After working with Jason on buying my new truck I can honestly say it was a great experience and I would highly recommend him to anyone. More