Groove Ford

Amazing staff. The entire staff is amazing. From the moment I stepped foot st the dealship I was a priority. Mark Henry and Ryan Robinson met me st the door and gr The entire staff is amazing. From the moment I stepped foot st the dealship I was a priority. Mark Henry and Ryan Robinson met me st the door and greeted me with a handshake and asked what they could do for me. My budget was my priority and these guys wasted no time narrowing down my options for what would fit my budget. What I needed from a vehicle and payment stand point were the priorities of the sales team. They were more concerned with what they could make work for me than trying to sell me unnecessary vehicles and features. This customer service focus followed me in to the back office and finance expert Ambrosia Tisdall walked me through all my warranty options and explained in great detail these options. I walked out of there with a great warranty on my used car that didn't break the bank at all and my monthly payment was lower than I even expected. This team genuinely cared about fitting me into the right vehicle for my needs, not the vehicle that they would make the most money on. If you are in the market for a new or used car you must check out Groove Ford, these guys are fair, trustworthy, and knowledgeable. I felt like I was part of their special family and got a deal of a life time! Thank you to the entire team, you guys ROCK!! More

Best car-buying experience we have ever had. We started working with Sean to return a lease with the intention of purchasing another car using a broker. From the first conversation with him, We f We started working with Sean to return a lease with the intention of purchasing another car using a broker. From the first conversation with him, We felt as though he was putting our needs first and we decided fairly quickly to ditch the broker and do business with Sean and Groove. Sean was a pleasure to deal with and patiently helped us explore all our options. When we found the car we wanted, Sean and the whole Groove team worked with us to come to a price we felt good about. When we came to an agreement, Ambrosia worked with us in financing and provided an equally good level of service. I can't imagine we will ever do business with another dealership again. More

Excellent Service My experience with Groove Ford was excellent. The staff was extremely friendly and knowledgeable. We worked with Finn and Craig and they made us fee My experience with Groove Ford was excellent. The staff was extremely friendly and knowledgeable. We worked with Finn and Craig and they made us feel like we were the only customers there. Answered all of our questions and helped us through the entire car buying process. We will definitely recommend friends and family there. More

Great and efficient service! Thank you so much! Service was fast and timely. Really appreciated all the help in doing my lease ending services with ford. Really friendly customer Thank you so much! Service was fast and timely. Really appreciated all the help in doing my lease ending services with ford. Really friendly customer service representatives too More

knowledgeable and helpful Willing to take two models that we were looking at out for a test drive to show all of the features on each of them. there were many tech features o Willing to take two models that we were looking at out for a test drive to show all of the features on each of them. there were many tech features on them so it helped. More

Ford Test Drive test road a ford and found sales person very knowledgeable bout the product--no high pressure and understood circumstances of when we would be buying test road a ford and found sales person very knowledgeable bout the product--no high pressure and understood circumstances of when we would be buying car More

Great car, great experience, funny salesman. Ken found me the perfect car and made me laugh the whole time. Great experience overall. Refreshing to have a no hastle time with someone who truely j Ken found me the perfect car and made me laugh the whole time. Great experience overall. Refreshing to have a no hastle time with someone who truely just wanted to help me find what was right for me! More

Good experience All the sales people were friendly and helpful. We had a strict budget we needed to stick to and they worked hard to keep us within it. All the sales people were friendly and helpful. We had a strict budget we needed to stick to and they worked hard to keep us within it. More

Great Car Shopping Experience Sac made the experience as stress less as possible. He took my concerns and wish list into consideration and delivered what I was looking for. Sac made the experience as stress less as possible. He took my concerns and wish list into consideration and delivered what I was looking for. More

True car dealership that cares about customers I highly recommend if you go to this dealership to ask for Jason. Has knowledge about what he is selling ,Very friendly,And gives you a true car buy I highly recommend if you go to this dealership to ask for Jason. Has knowledge about what he is selling ,Very friendly,And gives you a true car buying experience that's expected when spending your hard earned money! More