Groove Ford

Good car buying experience We shopped for over a month looking for an Explorer. I am not an easy customer and Ken Barteau was patient and tolerant and responded to my high deman We shopped for over a month looking for an Explorer. I am not an easy customer and Ken Barteau was patient and tolerant and responded to my high demands. We even presented what seemed like an unbeatable offer from another dealer and he made sure they matched. In addition to Ken, we had a good experience in finance with Ambrosia. Groove does a good job. More

Thanks Zac Zac was great to work with! He answered all our questions and was happy to help in any way and was never "pushy". The sales process here was great. Zac was great to work with! He answered all our questions and was happy to help in any way and was never "pushy". The sales process here was great. Zac knew what we could do and he made it work for us. Scott in Finance explained all options and another wonderful person to work with here. More

Noah was awesome!! Went in to the dealership not ready to buy but just to look and I'm glad I went when I did! Noah one of the employees was a huge help that didn't push Went in to the dealership not ready to buy but just to look and I'm glad I went when I did! Noah one of the employees was a huge help that didn't push me into making a decision. He helped me narrow down the best car for my needs. I will be coming back to the dealership when it's time to buy and I will make sure it is with Noah. More

Great customer buying experience with Jason McCasland My wife and I went to 6 dealerships in our hunt for a new car. The experience provided by Jason and Noah was by far the best. Great attention to our My wife and I went to 6 dealerships in our hunt for a new car. The experience provided by Jason and Noah was by far the best. Great attention to our needs. Jason was very thorough during our new car overview, pointed out all the vehicle capabilities during the test drive, and was very fair during price discussions. Impeccable customer focus!! More

Very good test drive Jason helped me the minute I walked in the door and he was patient with my request to see three cars. Its a good thing he showed me the ford explorer Jason helped me the minute I walked in the door and he was patient with my request to see three cars. Its a good thing he showed me the ford explorer because that was the car I didn't even know I wanted. It didn't feel like the usual stereotype car salesman. I'm glad he helped and was down to Earth as the groove Mazda people let me stand right next to them for a cringy minute before I had to ask for help in a deserted building. If Jason were that way they would not have my business. I felt like I was talking to a person rather than a robot who is designed to sell cars. He worked with me to reach my needs of monthly payment as I'm younger and money isn't super abundant. Overall very good job! More

Patience and Understanding If you value customer service and need a knowledgeable, patient, and understanding salesperson who will stick by you thru thick and thin....look no fu If you value customer service and need a knowledgeable, patient, and understanding salesperson who will stick by you thru thick and thin....look no further then Gabe at Groove Ford! She has worked with me and my husband over the last few months without any pressure and has been wonderful to work with and we will be buying all our vehicles from here on out from Gabe at Groove!!! More

Spectacular I have never been happier! This was an amazing experience. I went into the dealer for a service the man I worked with made sure I was well taken care I have never been happier! This was an amazing experience. I went into the dealer for a service the man I worked with made sure I was well taken care of, occupied, and had an overall wonderful experience. I will definitely always go back! More

Best Buying experience Noah, was very knowledgeable, friendly, and happy to assist me in what ever I needed! Best sales experience I have had in years! I will send all my Noah, was very knowledgeable, friendly, and happy to assist me in what ever I needed! Best sales experience I have had in years! I will send all my friends, and family to this dealership. More

Excellent, no surprises experience. I contacted them about a car on their lot from out of state, they gave me an out-the-door price which was accurate to the penny. The Salesperson was I contacted them about a car on their lot from out of state, they gave me an out-the-door price which was accurate to the penny. The Salesperson was great, she even picked me up at the airport. The finance people were knowledgeable, quick, and not overly aggressive with selling me add-on packages I didn't want. I would definitely do business with them again. More

Ford Escape Scott and Susan Turek We could not be more happy with the car buying experience we had a Groove Ford this month. After our previous car died (requiring $11K in repairs!) we We could not be more happy with the car buying experience we had a Groove Ford this month. After our previous car died (requiring $11K in repairs!) we felt we needed a good small SUV as soon as we could. Sam Gurtler was an amazing sales associate, and immediately helped us feel comfortable and at ease. She was patient and spent the time we needed to be familiar the vehicle we purchased. We never felt pressured (which is a huge plus for us) and she was able to get all the information we needed in a timely and responsive manner. She was genuinely interested in helping us find the best car for our needs, and we feel that we did find the best car and best deal. She was kind, professional and patient. She was great and we are very happy with our new Ford Escape! Ambrosia Tisdall was also extremely kind and patient through our entire financing process. She was attentive, smart and had an easy and friendly manner that made that part go extremely well. We very much appreciate a friendly and low pressure car buying experience, and we are so grateful that both Sam and Ambrosia made this a wonderful experience for both of us. We expect to return to your dealership with our future car needs! Thanks again for everything! Scott and Susan Turek More