Groove Ford

Positive sale. Zac was easy to work with. The first truck we looked at was exactly what I wanted! He made everything easy for me and he was very honest. Zac was easy to work with. The first truck we looked at was exactly what I wanted! He made everything easy for me and he was very honest. More

Return of lease. Sean was very helpful, friendly, and accommodating. We were in a hurry to drop off the leased car. He got us out in 10 minutes! Sean was very helpful, friendly, and accommodating. We were in a hurry to drop off the leased car. He got us out in 10 minutes! More

Zac Turner is the best! Zac was easy to work with and found me exactly what I was looking for. Process was easy and I didn't feel any pressure. Best car buying experience! Zac was easy to work with and found me exactly what I was looking for. Process was easy and I didn't feel any pressure. Best car buying experience! I love my new Explorer!!! More

Casual, up front, helpful. Jason was attentive and informative. Unfortunately my trade-in situation means it is unlikely I will purchase, but there were several attempts made to Jason was attentive and informative. Unfortunately my trade-in situation means it is unlikely I will purchase, but there were several attempts made to work with me on pricing, some concessions made regarding the value of my trade-ins, as well as a follow-up call provided today to inform me the vehicle was still available if I wanted to take another look. More

Buying a vehicle #upgrade#edge#trade-in I was satisfied with my experience at Groove Ford. I spontaneously decided to look for a vehicle at this location, and although I did not have an appo I was satisfied with my experience at Groove Ford. I spontaneously decided to look for a vehicle at this location, and although I did not have an appointment, I was provided with excellent service and support. The employees (car dealers, manager, & finance manager) were kind and were knowledgable about the product. The only drawback of my experience was the long wait time. However, there were several factors including lack of finance employees to consumer demand, which can be seen positively. That is, customers were interested in what Ford has to offer. Last, I think it is important to work with someone who thoroughly understands what you are looking for. Jason Slee was professional and welcoming. I appreciate his efforts and Ford's hard work. More

Great and timely service Have brought my 2013 F-150 in for all my services sense new. All the service staff are friendly and professional with quick turn around. I would recom Have brought my 2013 F-150 in for all my services sense new. All the service staff are friendly and professional with quick turn around. I would recommend. More

Extremely accommodating Terry Cruz was especially a pleasure to deal with. He showed the vehicle I came to see, but also drove my son and I around the lot and the lot next do Terry Cruz was especially a pleasure to deal with. He showed the vehicle I came to see, but also drove my son and I around the lot and the lot next door to see if there were any other options. When I had issues with financing, Terry was very patient and accommodating, even letting us use his personal computer to walk my wife through the Groove Ford web page! When it came to purchasing the vehicle, Mark Henry personally delivered the new vehicle and drove my trade-in back to Groove Ford, a 60+ mile round trip! I got a great deal on a great vehicle, and I don't believe it would have happened without Terry Cruz! More

James Chase excellent sales person James is very strong in product knowledge, energy, interpersonal skills. He takes care of the customer and follows up on all detaills He sold the suv James is very strong in product knowledge, energy, interpersonal skills. He takes care of the customer and follows up on all detaills He sold the suv. The sales manager was not a positive. He does need interpersonal skills training. Need I say more. More

Great experience Craig went above and beyond for me in every way. He was amazing. I would recommend him to anyone looking to buy a car. Groove Ford was a great experie Craig went above and beyond for me in every way. He was amazing. I would recommend him to anyone looking to buy a car. Groove Ford was a great experience. More

Amazing experience!!! Respectful and cordial. These are the two words I would describe the staff at Groove Ford. The GM Ryan was very friendly, and he directed my wife and Respectful and cordial. These are the two words I would describe the staff at Groove Ford. The GM Ryan was very friendly, and he directed my wife and I towards a great salesman in Terry Cruz. Terry was extremely friendly and talked to us like we were friends. I never felt pressured, only cared for. I felt like they wanted the best for my wife and I and he kept our budget in mind the entire time. This was an amazing experience and I would send all of my family members to them for this amazing car-buying experience! More