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Groove Ford

Centennial, CO

4.1
696 Reviews
At Groove Ford, our philosophy of doing business finds a way to satisfy each and every customer. If it means pricing our vehicles based on market analysis and third party tools...done. Even if it means bringing back a car you don't absolutely love... we'll take it, no questions asked. We believe the whole experience should be completely transparent, positive and yes, even fun.
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10039 E Arapahoe Rd

Centennial, CO

80112

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Showing 696 reviews

September 02, 2017

Customer Service is key Gab Dawson is the best salesperson I dealt with in a long time. Listens, follows up and is honest. Get more people like her. Brian was also very go More

by Sporty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabrielle Dawson
September 02, 2017

Awesome friendly and fair Had a very nice experience here thank you everyone was friendly and attentive they met my needs in a fastidious and excellent manner I was very happy More

by Pianogirl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick sola, Sean Goodgain, Gabrielle Dawson
August 30, 2017

Very good!! Gabrielle was wonderful to work with. She made our experience buying a new car very easy! We would highly recommend Her! Very knowledgeable. Thank More

by Muchelle1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabrielle Dawson
August 25, 2017

Customer Service Fail. The last thing you want to hear in a customer service situation, "We don't care whether you're happy or not." Groove Ford, Centennial, CO. The last Fo More

by saxxman747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mel
Sep 14, 2017 -

Groove Ford responded

I am sorry to hear of your bad experience at Groove Ford. Please feel free to reach out to me. My name is Bryan Haarhues I am the new General manager as of September 1. My contact number is 303-928-6963 ext 216001.

August 14, 2017

They helped me make the best choice I knew my price range, and the features I wanted in a used car, but wasn't certain which car to buy and I had been to several dealerships. When I wen More

by HappyBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Millon
August 02, 2017

Poor workmanship Really!!! You have had my truck twice now for close to 3 months. 1st because of inferior valves and total engine on a 2 year old F250. 2nd because of More

by Jeannie Hauck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None of these
Sep 14, 2017 -

Groove Ford responded

My name is Bryan Haarhues. I am the new General manager at Groove Ford. I am sorry to hear about the experience you have had. Please feel free to reach out to me so I can assist. My number is 303-643-9000 ext 216001.

July 26, 2017

Great Experience at Groover Ford on Araphoe! I have not bought a new car in over 10 years. When we finally decided to buy a new car, we heard great things about Brian and his team at Groove Ford More

by fordf150
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Brian Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Cruz
July 24, 2017

Personalized and to the point My parents bought the car from Utah and I went down and took it for a test drive for them before they bought it. Staff was great and accommodating. Ma More

by Jbash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabrielle Dawson
July 17, 2017

Victoria was great! I originally came in to look at another car that didnt end up working out, and Victoria directed us to a car she believed fit what i was looking for, More

by Kaitlin E Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Menchaca
July 13, 2017

Great trade in and new lease experience Thank you to the Groove Foord team for another great car buying experience. I traded my 2014 escape for a new 2017 model. Special thanks to Brian More

by DJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Sherman, Chad Yeknich, Ambrosia Tisdall, Ryan Robinson
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