Groove Ford

Excellent customer service! I worked with Sean Goodgain at Groove Ford. His professionalism bar none was the best that I have ever experienced in the car business. Even though he I worked with Sean Goodgain at Groove Ford. His professionalism bar none was the best that I have ever experienced in the car business. Even though he wasn't able to find me a Ford, he referred me to an associate with Groove Toyota and I was able to purchase a brand new 4 Runner. Thank you again Sean for all of your amazing help. In the future I will gladly refer you to anyone that I know that is looking to buy a new or used vehicle! More

Service work on my 28 year old Bronco2 I purchased a 1990 Bronco 2 in nearby Arvada last month. The car was in need of servicing before I could drive it home to Phoenix, Arizona. I came to I purchased a 1990 Bronco 2 in nearby Arvada last month. The car was in need of servicing before I could drive it home to Phoenix, Arizona. I came to Groove Ford for that work. The drive is around 1000 miles with many miles between towns. My service coordinatorr was Thomas David in the quick lane facility. I want to compliment his focus and help along with the mechanic who serviced my 28 year old purchase. Mr David really helped getting me on my way by discussing and managing the scope of work needed to make my trip home uneventful. Service work included an alignment, tune up, shock absorbers, change fluids, and screen this old girl for potential problems under the hood. The vehicle had not been maintained recently, although the used car dealership had replaced the front disc brake pads and recharged the freon before I bought it. Some of the Ford parts for my Bronco 2 had to be ordered due to the age of the truck. I really appreciate Mr David's mechanical knowledge, as well as that of the mechanic's work. With virtually no appointment I was able to drive in late on a Thursday and leave for home on Saturday afternoon. I had no problems at all on my drive and the truck ran much better after your service work. Thank you very much. I could not have asked for a better experience! Craig Cooper More

Overall Excellent Service Bought my first car here and had an amazing experience, everything was fast and right to it. Sean has been great to work with even after the sale. Cam Bought my first car here and had an amazing experience, everything was fast and right to it. Sean has been great to work with even after the sale. Came in for my first oil and Sean took car of it all. Highly recommend this place and all it’s sales members; my first car buying experience was great and I can’t wait to come again in the future. More

$15,102 to fix an internal error I think if you had to tell a customer that it will be $15,102 and I’m not joking I would start finding out why is this so much and is there not nothin I think if you had to tell a customer that it will be $15,102 and I’m not joking I would start finding out why is this so much and is there not nothing we can do to reduce the price! A 2011 Ford Fusion that your going to charge $15,102 to fix! Had that been the reality I’d being buying a new vehicle! Customer service is terrible which I could see why after that cost! Outrageous! Got my car towed immediately I could tell they didn’t care didn’t sympathize but when the tow driver came they were calling your car is being towed! Had you answered your phones got your messages you would have known your price ridiculous! I still have the message on my phone as a simple reminder if something don’t sound right it’s not! Your crazy not work with someone putting that kinda money in for a repair cuz it lost a job all the way around! More

Awesome experience Had a great experience working with Gabrielle Dawson! Knowledgeable and professional. She wasn't pushy and didn't try to pressure me into looking at s Had a great experience working with Gabrielle Dawson! Knowledgeable and professional. She wasn't pushy and didn't try to pressure me into looking at something I wasn't interested in. More

Great experience I recently purchased a new car at Groove and got a great deal and excellent service! My salesperson Gabe was incredible and I never felt pressured i I recently purchased a new car at Groove and got a great deal and excellent service! My salesperson Gabe was incredible and I never felt pressured into anything. They were very fair and easy to work with. Would highly recommend Groove Ford. More

Sold a family a car unfit for the road!! If you are in the market for a used car, run away from this place!! Our salesman pushed us into buying in a hurry for fear someone was going to purcha If you are in the market for a used car, run away from this place!! Our salesman pushed us into buying in a hurry for fear someone was going to purchase the vehicle first. They sold us on their thorough inspection of the vehicle which turns out was a joke. Over $3k in undisclosed hail damage, major transmission leak, and totally blown front strut. The sad thing is they told me they were sorry and planned to sell the vehicle at auction but Low and behold it’s back on their website. BUYER BEWARE. More

Great Sales Staff! Staff is always professional and friendly! My last two transactions went very smooth. Gabe did a great job of being responsive and was “on it”! Staff is always professional and friendly! My last two transactions went very smooth. Gabe did a great job of being responsive and was “on it”! More

Great Deal, Knowledgeable & Professional Staff Great deal, professional staff at Groove Ford, Centennial, Colorado!. Sean Goodgain and Gabe Dawson made us feel comfortable, were professional and kn Great deal, professional staff at Groove Ford, Centennial, Colorado!. Sean Goodgain and Gabe Dawson made us feel comfortable, were professional and knowledgeable. Stress-free car shopping: Sean gave us a great deal and Gabe, she knew and answered all our car and truck questions. Jula in Finance and Brian Johnson were also part of this team. We will definitely make our next car purchase here. More

Great Service Great Products I really appreciated the service we received from Gabe and the team over at Groove Ford. They were very accommodating and provided much needed hospita I really appreciated the service we received from Gabe and the team over at Groove Ford. They were very accommodating and provided much needed hospitality for us while we went through the standard processes and procedures of buying a vehicle. They had no issues staying late and taking care of us. It was nice to have all of our ducks in a row and all of our questions answered before leaving with our new truck. Please stop by their dealership if you are in the market for a Ford vehicle. More