Groove Ford

No longer RV friendly After 10 years of bringing my Ford RV to Groove management has decided they no long can service my rig! The one really good agent is hamstrung and the After 10 years of bringing my Ford RV to Groove management has decided they no long can service my rig! The one really good agent is hamstrung and the others can’t help me anymore. Maybe a quick lub? I need diagnostics on the rig since I travel six or more months of the year! Don’t need my business! Not buying a new Ford here! Letting my family know too! Too busy for me I’m too busy for you! Bye More

Excellent Commitment to Making Your Car Purchase Pleasant Brian Johnson and Tim Barteau over at Groove Ford are total professionals and all around nice people to do business with. Even making the purchase fr Brian Johnson and Tim Barteau over at Groove Ford are total professionals and all around nice people to do business with. Even making the purchase from out of state, both Brian and Tim made sure I was always up to speed with all the right information in finding the right vehicle for our needs. They went above and beyond in making sure everything was right: features, certification, price, response time, right thru and including payment and delivery. You might be able to buy a vehicle at many stores, but if you’re looking to make your purchase as comfortably and painless as possible, I highly recommend the team at Groove Ford!! More

Not pleased with my truck or this dealership. Within my first year of my F150 Limited they have had it in Service for over a month first year of my F150 Limited they have had it in Service for over a month More

Very nice experience buying used Escape. Both Samantha and Ken were a pleasure to work with. Samantha was even good enough to help me get the new car home after purchase. Thanks to Samantha Both Samantha and Ken were a pleasure to work with. Samantha was even good enough to help me get the new car home after purchase. Thanks to Samantha & Ken. More

Great deal on a great car I contacted Sam Bailey and arranged an appointment, The car I was interested in was parked in front ready for a test drive. Sam was very efficient and I contacted Sam Bailey and arranged an appointment, The car I was interested in was parked in front ready for a test drive. Sam was very efficient and I was the owner of a new car in about 1hour 45 minutes. This was a good experience with Sam and the rest of the people I interacted with. More

Don’t schedule an appointment at this service center Several days in advance, I scheduled an appointment for an oil change at 10am. I arrived early and at noon they had still not got to my car. When I as Several days in advance, I scheduled an appointment for an oil change at 10am. I arrived early and at noon they had still not got to my car. When I asked about the delay and the 10am appointment, they claimed they did not take appointments. This is despite my email confirmation for my 10am appointment. Longest wait EVER for an oil change. I recommend using any other dealership service department. More

Used / late model F150 purchase I had a great experience at Groove Ford. My sales associate Samantha was very helpful in both the purchase and finance portions of the sale. Overall I had a great experience at Groove Ford. My sales associate Samantha was very helpful in both the purchase and finance portions of the sale. Overall very happy with my purchase. This is my second truck I’ve purchased from Groove. More

Samantha Bailey was very helpful, and made buying the jeep easy for us, thank you! We will recommend Groove Ford to all our friends and family. was very helpful, and made buying the jeep easy for us, thank you! We will recommend Groove Ford to all our friends and family. More

Excellent customer service and fast service as well I went into Groove Ford to get some diagnostic testing done on my 2016 Ford Focus due to some issues I had been having. I discovered these issues a we I went into Groove Ford to get some diagnostic testing done on my 2016 Ford Focus due to some issues I had been having. I discovered these issues a week before I was supposed to drive across the country for a move. I brought my car into this service center and I am 100% pleased with the efficiency of the team to repair my car in time before my move and the customer service and communication from Chase Jacobson was exceptional. Turns out I had a part that had to be replaced due to a recall. Phew. Groove Ford fixed my car in a matter of a few days and I now have a safe and reliable vehicle to make my long drive in. This was an overall excellent experience More

Do not shop here Sales department is always changing and people do not live up to their word or contacts. Deal was done drove my truck for 3000 miles and breaks where Sales department is always changing and people do not live up to their word or contacts. Deal was done drove my truck for 3000 miles and breaks where shot took it they replaced them. Went to get tires I was owed 4 months later having to battle with them and now going to Discount tire for them because they won’t hold up to their deal made More