Groove Ford

Charge $745.67 more than there quote. Was quoted $1,609.99 to fix the transmission fault, replace the water pump and thermostat and they charged me $2,355.66. Will only use them for warra Was quoted $1,609.99 to fix the transmission fault, replace the water pump and thermostat and they charged me $2,355.66. Will only use them for warranty work. More

This was the first time buying a vehicle and I must say that Steev made it so easy. If you want help finding a car or truck Steev is the guy to talk to. He takes the time to sit you down before you go out that Steev made it so easy. If you want help finding a car or truck Steev is the guy to talk to. He takes the time to sit you down before you go out looking for a truck. He will ask you questions and give it to you straight before you go out searching. Steev will make sure he is getting you into the car you want and show you the best possible option. For me personally I was looking for an F-150 and Steev lead me exactly where I needed. He also said he likes to lean on the higher end of what you might be paying on a truck for financing. That way when you actually start going through the buying process there won’t be any surprises. And you will be surprised it will actually cost to finance a vehicle. Overall it was an amazing experience and I would recommend anyone who is looking for a new or used car to speak with Steev before actually buying. Thank you for everything Steev! More

Bought a truck and right after I drove it off the lot the tire pressure light comes on. I take into a mechanic and they said the tire pressure sensors were taken off the tires and never put back on and that tire pressure light comes on. I take into a mechanic and they said the tire pressure sensors were taken off the tires and never put back on and that replacing the tire pressure system is going to cost $750. More

Steev is a wonderful assistant, easy to work with and not intrusive consultant. He is also very hardworking and it is clear that he is giving 100% to his job. We were able to come to see, choose and buy a ca intrusive consultant. He is also very hardworking and it is clear that he is giving 100% to his job. We were able to come to see, choose and buy a car in one day. Financial part was a longer process. But considering that my Mom was a first time buyer we new that it will take some work for financial guys. Thank you everyone for all the efforts. More

Great experience with Steev!!!! Groove Ford has a highest standard for car sales and their sales representatives, and YES THEY MADE IT EASY🤙 5 stars........ standard for car sales and their sales representatives, and YES THEY MADE IT EASY🤙 5 stars........ More

Steev was very enthusiastic, didn't hover over me or pressure me while I considered the car, and he listened to my concerns. He made sure the proper touchups were done before I picked it up and made the pressure me while I considered the car, and he listened to my concerns. He made sure the proper touchups were done before I picked it up and made the whole process easy. Lack of some knowledge of Mazdas, but as it's a Ford dealership, I can't complain! More

Great, fast, and friendly service! Huge selection of vehicles reasonably priced. Well worth the drive from Wyoming to Colorado. Highly recommend Groove for all vehicle purchases! vehicles reasonably priced. Well worth the drive from Wyoming to Colorado. Highly recommend Groove for all vehicle purchases! More

I was contacted by Sam within a day of making an inquiry. She kept me updated and we made an appointment. The second I walked in the door, the whole experience was smooth and easy. The car was waiting, and I She kept me updated and we made an appointment. The second I walked in the door, the whole experience was smooth and easy. The car was waiting, and I never felt pressured. A great first time car buying experience. Would highly recommend them! More

Great experience! Second car we have bought from Sam....if there will be a 3rd, it will be from Sam! Also Bryan Haarhues welcomed us as if we were family. Great place! Sam....if there will be a 3rd, it will be from Sam! Also Bryan Haarhues welcomed us as if we were family. Great place! More

Unethical and discgraceful If you provide online service appointments then honor them If you state you provide regular mile service maintenance and push these to the consumer o If you provide online service appointments then honor them If you state you provide regular mile service maintenance and push these to the consumer online as their primary choice for making a service appointment with you - then honor them and don;t say they are all a website mistake and suggest a $90 oil change instead More