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Grinwald Ford - Service Center

Watertown, WI

4.6
97 Reviews
Call Service Center (920) 261-1800

97 Reviews of Grinwald Ford - Service Center

Sort by
February 27, 2025

Easy to schedule, fast service, friendly people who explain what was found and any needed repairs. More

by HERDE2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Grinwald Ford responded

Good Morning! Thank you so much for the 5 star review highlighting our Quick Lane team! We look forward to meeting all your vehicle needs in the future. Appreciate your business! 😀

February 17, 2025

Great people, great place to service as well as buy vehicles Won't go anywhere else More

by TLOEBER2024
Recommend Dealer
Yes
Employees Worked With
Ralph
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Feb 20, 2025 -

Grinwald Ford responded

Hi Todd~ Thank you for taking the time to leave us a 5 star review! On behalf of Grinwald Ford, we are so glad to hear that you have enjoyed your vehicle-buying and service experiences at our dealership. We truly appreciate your business! 😀

February 11, 2025

Kind courtesy, and on time and very professional. Angel was very nice to work with a very polite. More

by tracynimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Delkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Grinwald Ford responded

Hi Tracy~ Thank you for taking the time to leave a review highlighting our Service Team! We appreciate the 5 stars!

February 03, 2025

Great family owned dealership. Excellent, friendly customer service all the way around! Good communication throughout the process. More

by tptrans1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Grinwald Ford responded

Thank you for leaving us a 5 star review highlighting our service team. Hearing "excellent, friendly customer service" is the best we can hope for! Your recommendation means a lot to us. We appreciate your business and look forward to seeing you again!

January 30, 2025

Excellent Service, completed before promise time. All of the Grinwald staff is outstanding Great dealership More

by tapalm14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Grinwald Ford responded

Hi ~ Thank you for your 5 star review! We really appreciate the kind words. Thanks again, and look forward to seeing you again soon! 😊

January 28, 2025

Super service. Tires replaced in crucial situation. Involved medical atmosphere. The best 😊 service in this town! More

by schmidts.7up
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Oquendo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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January 10, 2025

Service was on time, took a little less time then expected and the came in lower than quoted. More

by roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Grinwald Ford responded

Hi Roger! Thank you for the 5 star review highlighting our service team! We appreciate your business and look forward to seeing you again soon!

December 30, 2024

Very informative about this issue. Customer rental was great 👍. The duration of the repair was what was expected. More

by Prreich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Grinwald Ford responded

Hi Rick! Thank you for your 5 star review highlighting our Service Team! Happy to hear that they provided you with detailed communication during this large repair, as well as accommodate your loaner needs. We appreciate your business!

December 03, 2024

Fast friendly service, brought vehicle in for a couple recalls and everything was taken care of quickly. More

by spohrleder
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Grinwald Ford responded

Hello! Thank you so much for your 5 star review highlighting our service team! We appreciate your business and look forward to servicing you again.

September 27, 2024

Have worked with Kyle in sales and Angle in the Service Dept. Top notch service and communication all around! More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Buske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Grinwald Ford responded

Hi Tom! Thank you for taking the time to leave a review! Hearing that you had "Top Notch" service is the best thing we could hope for! We appreciate your business and look forward to serving you again!

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