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Grinwald Ford
Watertown, WI
681 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 681 reviews
January 22, 2016
Fast and easy service Always fast and friendly service. This is the seventh vehicle we have purchased at Grinwald and the experience has always been great Thank You Grinwal Always fast and friendly service. This is the seventh vehicle we have purchased at Grinwald and the experience has always been great Thank You Grinwald Ford. More
by RBUROW1
Verified CustomerEmployees Worked With
Chad Wickert, Todd Loeber
January 19, 2016
Fast reliable service Brought in my 3rd vehicle purchased from Grinwald Ford for service. As always fast service. I will not take my vehicles anywhere else for service. I Brought in my 3rd vehicle purchased from Grinwald Ford for service. As always fast service. I will not take my vehicles anywhere else for service. I know that the work will be done right. Have had no problems with sales or service at Grinwald. More
by edward5694
Employees Worked With
Cris Adams, Chad Wickert, Ian Swinson
January 18, 2016
Condescending I called about a problem I'm having with my remote start. After explaining the problem, the response I received was " I suppose we'll have to setup a I called about a problem I'm having with my remote start. After explaining the problem, the response I received was " I suppose we'll have to setup an appointment and hopefully it will duplicate what's happening. When I arrived the service person began to explain how the fob had a low frequency, etc, etc. I showed him that the car did not respond when activated. They took the car in and about a 1/2 hour later the manager tells me they checked it out and it works fine and then proceeds to give information that he printed out on the to use the fob to start the car. I felt I was being treated like a fifteen year old and this was the first time I had ever used this type of system. There is a saying that the salesmen sells you the first car and the service department sells you the second car. This service department needs to think about that. I called John Grinwald and told him how disappointed I was in my treatment. More
by KSOXNER270
Employees Worked With
Todd Loeber, Joe Kundinger
January 07, 2016
Great People, Great Product. This is the second vehicle I have bought from Grinwald Ford. I was very happy with the purchase of my Ford Focus five years ago and my new Ford Edge L This is the second vehicle I have bought from Grinwald Ford. I was very happy with the purchase of my Ford Focus five years ago and my new Ford Edge Limited is AWESOME! More
by JHAAS0
Employees Worked With
Cris Adams, Chad Wickert
January 07, 2016
Meet our needs within budget We have other family members who have dealt with Grinwald Ford for years and have been very happy. When it came time to replace one of our vehicles we We have other family members who have dealt with Grinwald Ford for years and have been very happy. When it came time to replace one of our vehicles we did the research and decided the Ford Edge was what we needed. We opted to lease this vehicle instead of a purchase and we had a monthly budget in mind. Our Sales Person, Bill, worked with us to find the vehicle that not only meet our needs but also within our budget. Well done. More
by USRUC
Employees Worked With
Cris Adams, Bill Maron
January 07, 2016
Reliable. This is my 7th car I have purchased through Grinwold in 17 years. I like to know I will be taken care of when I need a Car or have repairs made. I hav This is my 7th car I have purchased through Grinwold in 17 years. I like to know I will be taken care of when I need a Car or have repairs made. I have found consistent reliable and honest service through Grinwald Ford. More
by SUSIEOMAN66
January 07, 2016
Treated me like family. Just bought my 4th new F150 from Grinwald. It was a great experience, as usual. Everyone was very helpful and friendly. I would not buy from anyone el Just bought my 4th new F150 from Grinwald. It was a great experience, as usual. Everyone was very helpful and friendly. I would not buy from anyone else! More
by butchman707
January 06, 2016
2012 f150 Very good place to buy a quality vehicle . Service was amazing . Staff was willing to go the extra mile to ensure that I could get the vehicle I wante Very good place to buy a quality vehicle . Service was amazing . Staff was willing to go the extra mile to ensure that I could get the vehicle I wanted More
by UDA1972
Employees Worked With
Other Employees :
Cris Adams, Chad Wickert, Bill Maron, Joe Kundinger
January 06, 2016
As Friendly As They Come! Always a pleasure to do business with the folks at Grinwald. I recommend to everyone! Fast and reasonable rates . From sales to reception I'm always g Always a pleasure to do business with the folks at Grinwald. I recommend to everyone! Fast and reasonable rates . From sales to reception I'm always greeted with a smile! More
by jethicarabbit
January 03, 2016
Service Department The service department is always there to answer your questions. We always get the works service on our car and they tell us if there is anything tha The service department is always there to answer your questions. We always get the works service on our car and they tell us if there is anything that could go wrong in the further. Jim and Vickie Schlieve More
by JSCHLIEVE
Employees Worked With
Todd Loeber
