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Grinwald Ford
Watertown, WI
635 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 635 reviews
December 17, 2015
New Tires Service was fast, done right the first time. Staff is wonderful they are always helpful no matter what I need done. They go out of their way to make Service was fast, done right the first time. Staff is wonderful they are always helpful no matter what I need done. They go out of their way to make things go smoothly More
by OODIE2555
Verified CustomerEmployees Worked With
Joe Kundinger
December 17, 2015
No stress I have shop for cars at other dealership and it was very unpleasant. Rude salespeople. Brought me the wrong car to test drive. Would like me test d I have shop for cars at other dealership and it was very unpleasant. Rude salespeople. Brought me the wrong car to test drive. Would like me test drive where I wanted to go. I did not have any of those issues at Grindwald Ford. Fair deal, no hassle, ready on time. More
by SMUSTANG
December 17, 2015
fast, excellent service I have had excellent service over the years and one of the reasons i remain a customer of Grinwald Ford. All Departments are friendly including Sales, I have had excellent service over the years and one of the reasons i remain a customer of Grinwald Ford. All Departments are friendly including Sales, Finances and even management. More
by DONNAMARIEOB
Employees Worked With
Cris Adams, John Munzel, Todd Loeber, Joe Kundinger
December 14, 2015
Were able to get my truck in and fixed in a timely matter. I have been taking my vehicles here for service for quite a few years and have always had great experiences. Keep up the good work. I have been taking my vehicles here for service for quite a few years and have always had great experiences. Keep up the good work. More
by tom16
Employees Worked With
Todd Loeber, Ian Swinson
December 11, 2015
Great Always try to buy local it's good for our local economy and jobs for our people in the community was a Great experience and hope to do it again Always try to buy local it's good for our local economy and jobs for our people in the community was a Great experience and hope to do it again More
by Sho guy
December 07, 2015
work to make perfect The dealership identified the problem and quickly did what was nesssary to get us back on the road. They gave us a car to use while repairs were mad The dealership identified the problem and quickly did what was nesssary to get us back on the road. They gave us a car to use while repairs were made!! More
by loeberardis
Employees Worked With
Todd Loeber
November 25, 2015
Great/Speedy Service Your customer service is great as always. You repaired my vehicle quickly. I dropped it off at 8:30AM and it was ready by 1PM. You completed an oil Your customer service is great as always. You repaired my vehicle quickly. I dropped it off at 8:30AM and it was ready by 1PM. You completed an oil change and determined that the outer tie rods ends were in need of replacement. Thanks you for your quick efficient service. More
by JJ
Employees Worked With
Todd Loeber, Ian Swinson
November 19, 2015
great service as always Always great service, that's why I buy from them. It was my first oil change and tire rotation. It was easy to make an appointment Always great service, that's why I buy from them. It was my first oil change and tire rotation. It was easy to make an appointment More
by GRMGNT
Employees Worked With
Joe Kundinger
June 30, 2015
Assistance with app While my car was in for scheduled oil change and tire rotation we talked with Chad. Chad helped us set up the syncmyride app and explained what I nee While my car was in for scheduled oil change and tire rotation we talked with Chad. Chad helped us set up the syncmyride app and explained what I needed to do to use it. He walked me through everything and explained how to get it started as well as some of the other things I could use it for besides just getting directions. More
by Grinwald
Employees Worked With
Chad Wickert, Chad Wickert
March 04, 2015
Awesome customer service We traveled 6 hours to look at one of their vehicles and it was completely worth it! We were treated amazing and everyone was so nice. We were in and We traveled 6 hours to look at one of their vehicles and it was completely worth it! We were treated amazing and everyone was so nice. We were in and out within a few hours and left with the perfect vehicle! More
by Trish
Employees Worked With
Bill , Bill Maron
