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Grinwald Ford

Watertown, WI

4.9
633 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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101 Hwy 16 Frontage Rd

Watertown, WI

53094

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Showing 633 reviews

February 16, 2016

Great Place We have dealt with Grinwald for the last 15yrs and enjoy the friendly service and honesty. The friendly family feel is all around. Just an all around More

by JOYTWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kundinger
February 12, 2016

Great place This is a great place to buy a vehicle and to get it serviced, honest, friendly staff, truly take care of my needs. I come back when ever I need a new More

by GRMGNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Swinson
February 09, 2016

Outstanding Well it was a outstanding event. Even told my wife if I ever decide to sell vehicles I could work at your dealership . I will not have a problem ref More

by SMREVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cris Adams, John Munzel, Bill Maron
February 06, 2016

Well it's different They looked in all directions up, down, top to bottom, and Ford support. Tried this and that replaced a few specked parts tested and really wanted to More

by SMREVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cris Adams, Bill Maron, Todd Loeber, Ian Swinson, Joe Kundinger
February 05, 2016

Great service with great people. We traveled about 4 hours simply for a vehicle on the lot. We knew we'd like the vehicle but what amazed us was how great Chelsea and John were. The More

by JILLNUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Munzel
February 03, 2016

Best car buying experience! I absolutely love my new Ford Focus! Grinwald Ford went above and beyond to make sure I could afford it and get it right away! More

by KATRINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cris Adams, Chad Wickert
February 03, 2016

Great experience This is my third new car purchase from Grinwald Ford. Even when they are very busy, they still find the time to make you feel welcome to their busines More

by LUCILES12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cris Adams, Chad Wickert
February 01, 2016

Disapointed and debating if this will be my last Ginwald car My car is now fixed after a second visit and an additional $500. I am not happy with how this situation was handled overall at all. More

by LEHMANJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Loeber, Ian Swinson, Joe Kundinger
Feb 24, 2016 -

Grinwald Ford responded

Sorry to hear about your negative experience. After looking further into your situation I found we did not know about both issues on the first visit therefore we only fixed the issue that we were aware of. We do really value your business and we are sorry for any inconvenience you may have experienced.

January 28, 2016

First time buyer and I would do it again. Chad made me totally comfortable on my purchase and answered all my questions. Great experience! Being my first car loan and it being such a new ve More

by Nikki B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Wickert
January 27, 2016

We Needed a Car Fast We had one weekend to find a car at a reasonable price. You helped us find the perfect car at a great price and provided excellent financing options. More

by Appreciative
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cris Adams, Bill Maron
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