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Grinwald Ford
Watertown, WI
636 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 636 reviews
March 28, 2016
Great experience I haven't purchased a car in over 10 years so I was beyond stressed. After narrowing my search to a Ford Explorer, I found Grinwald Ford via the inte I haven't purchased a car in over 10 years so I was beyond stressed. After narrowing my search to a Ford Explorer, I found Grinwald Ford via the internet. Their location was about an hour from my home but they had the vehicle I wanted so I decided to give them a shot. I'm glad I did! I have nothing but positives to say. They took great care of me and helped me get past my stress and focused on a smart decision. Bill Maron provided fantastic customer service in a supportive, no pressure way. Chris Adams walked me through the financials in a logical, educational manner and again with no pressure. Even the owner, John Grinwald, made a point of stopping by to introduce himself and offer to answer any questions. The team combined to turn my stress into excitement for a great new ride. These guys took such good care of me that I'm considering driving past probably 20 other dealerships just to have them change my oil! I highly recommend this team. More
by Tom71
Employees Worked With
Cris Adams, Bill Maron
March 28, 2016
Really easy They find you exactly what you want! The price was good and every one there is very friendly! Definitely recommend them if your looking for a vehicle. They find you exactly what you want! The price was good and every one there is very friendly! Definitely recommend them if your looking for a vehicle. More
by KEESER61
Verified CustomerMarch 26, 2016
Awesome Todd Loeber and his staff are by far the best car care professionals in the area. Prompt, courteous and most importantly, HONEST. I trust Todd's deci Todd Loeber and his staff are by far the best car care professionals in the area. Prompt, courteous and most importantly, HONEST. I trust Todd's decision-making and never 2nd guess his diagnosis of the problem. His customer service skills go above and beyond what is expected. More
by BOB51
Employees Worked With
Todd Loeber
March 26, 2016
Purchase of 2014 Ford Focus I worked with Bill Maron to purchase a used 2014 Ford Focus SE. Bill was helpful, knowledgeable, and friendly in assisting me with my purchase. I worked with Bill Maron to purchase a used 2014 Ford Focus SE. Bill was helpful, knowledgeable, and friendly in assisting me with my purchase. More
by DAVIDKWETZEL
March 25, 2016
Great Treatment They treated my family and I very well. We were given a fair value on our trade-in. We got a very good price on the "new" pre-owned car that we purc They treated my family and I very well. We were given a fair value on our trade-in. We got a very good price on the "new" pre-owned car that we purchased. Would recommend Grinwald Ford to anyone. More
by CNLMOREHOUSE
March 25, 2016
service The service department took their time to try and figure out a vibrations in my truck and found out I had 3 of 4 tire out of balance which were new ti The service department took their time to try and figure out a vibrations in my truck and found out I had 3 of 4 tire out of balance which were new tire put on by a different dealership. Go figure. More
by chad19
Employees Worked With
Todd Loeber
March 24, 2016
Honest and Fair! They gave me a honest fair review of my vehicle, let me know what needed to be done. Excellant staff. Worked with me and only did what was needed. They gave me a honest fair review of my vehicle, let me know what needed to be done. Excellant staff. Worked with me and only did what was needed. More
by peterichard1
Employees Worked With
Joe Kundinger
March 22, 2016
quick fixes I bought a used car with a couple small cosmetic issues. They ordered one replacement part that took a week maybe a little longer to arrive. They call I bought a used car with a couple small cosmetic issues. They ordered one replacement part that took a week maybe a little longer to arrive. They called when it came in to set up appointment. I made it for after work and it took them maybe 15 minutes to fix a couple small things. All of it was free of charge as well which I wasn't expecting as it was a used car. Great buying experience More
by RUNNERJB12
Employees Worked With
John Munzel, Ian Swinson
March 22, 2016
Refreshing I have purchased 3 new vehicles in the last 4 years and they continue to exceed my expectations. The service department makes you feel like family. I have purchased 3 new vehicles in the last 4 years and they continue to exceed my expectations. The service department makes you feel like family. Whenever I stop at Grinwald everybody I pass says "Hi how ya doin". They treat me like I am their only customer! More
by One Happy Camper
March 16, 2016
Very easy to work with. Bought my 1st car from Don Grinwald 1959 and have been with the Grinwald family since.Have purchaced a fleet of work trucks and personal autos and v Bought my 1st car from Don Grinwald 1959 and have been with the Grinwald family since.Have purchaced a fleet of work trucks and personal autos and vans We as a family and company look forward to continued freindship with Grinwald Ford . More
by JDZAUTNER
