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Grinwald Ford
Watertown, WI
636 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 636 reviews
April 14, 2016
Good service Todd was wonderful to deal with. He was honest and I really felt taken care of with respect. Always pleasant to work with. Would recommend the service Todd was wonderful to deal with. He was honest and I really felt taken care of with respect. Always pleasant to work with. Would recommend the service dept. More
by BRIDGETMINCHESKI
Verified CustomerEmployees Worked With
Todd Loeber
April 14, 2016
Customer focused service! It is always a delight to work with Grinwald Ford! Their customer service is unsurpassable! From new vehicle shopping to servicing existing vehicles It is always a delight to work with Grinwald Ford! Their customer service is unsurpassable! From new vehicle shopping to servicing existing vehicles, we always know that we are in excellent hands. Thank you for continuing to impress! More
by WOLFFMJ
April 14, 2016
Great experience every time! They get my car in a the appointment time, they have been honest with me and Chad always takes time to chat with me even if I'm not buying a new car! They get my car in a the appointment time, they have been honest with me and Chad always takes time to chat with me even if I'm not buying a new car! More
by slbilgrien
Employees Worked With
Todd Loeber
April 13, 2016
My Escape Thanks Chad for a smooth transaction. Buying a new vehicle can be tedious ,this was probably the easiest vehicle purchase I've made. We'll be coming Thanks Chad for a smooth transaction. Buying a new vehicle can be tedious ,this was probably the easiest vehicle purchase I've made. We'll be coming back for our future purchases. More
by kJFORDMAN
April 12, 2016
Great First Experience This what my first time purchasing a car. The dealer, Bill, was nothing but helpful and understanding. He was not pushy at all, which I was worried ab This what my first time purchasing a car. The dealer, Bill, was nothing but helpful and understanding. He was not pushy at all, which I was worried about. He made sure I understood everything about the car and how it works. I was very pleased with the service from all of the employees. More
by MILLARDEC19
Employees Worked With
Cris Adams, John Munzel, Bill Maron
April 10, 2016
New Vehicle Purchase Rating My overall sales experience was great. Bill Maron was friendly, helpful, and not at all "pushy"; an atypical sales person. Also, Bill's demeanor was My overall sales experience was great. Bill Maron was friendly, helpful, and not at all "pushy"; an atypical sales person. Also, Bill's demeanor was the same at the time of delivery and afterward. More
by Cory
Employees Worked With
Bill Maron
April 07, 2016
Great service The entire staff is very friendly and welcoming, from the service department to everyone up-front at the desk. The service done was of good quality an The entire staff is very friendly and welcoming, from the service department to everyone up-front at the desk. The service done was of good quality and done quickly. More
by nstrub
Employees Worked With
Todd Loeber
April 07, 2016
Service Department Visit Fast, Friendly service done on time. Arrived for the appointment and vehicle was taken in immediately. Work on the vehicle took less than one hour as Fast, Friendly service done on time. Arrived for the appointment and vehicle was taken in immediately. Work on the vehicle took less than one hour as I awaited in the customer lounge area. More
by CAN79MAN
Employees Worked With
Todd Loeber, Ian Swinson
April 05, 2016
Success in making a bad engine work properly My engine in my F150 with only about 45,000 miles was making a knocking noise. They indicated it was the cam fazers, and replaced them. We still had a My engine in my F150 with only about 45,000 miles was making a knocking noise. They indicated it was the cam fazers, and replaced them. We still had an issue with knocking noise. The service department worked hard to find a solution to the engine noise and did find a cure for the noise. I will say Grinwald Ford was very helpful in trying to get my problem fixed. I am very pleased with the effort by Todd Loeber and the staff to get my problem resolved. Todd, his crew, and Grinwald Ford, I feel went beyond what you would expect, to make me a happy customer. This is a to notch service department, and a quality Ford dealership. I highly recommend Grinwald Ford More
by DON-KAREN
Employees Worked With
Todd Loeber, Joe Kundinger
April 04, 2016
Platinum I drove up from Chicago to buy from Grinwald Ford. I dealt with salesman Chad Wickert and Finance Chris Adams. Can't beat the small town hospitality. I drove up from Chicago to buy from Grinwald Ford. I dealt with salesman Chad Wickert and Finance Chris Adams. Can't beat the small town hospitality. Best car buying experience of my life. Thanks Grinwald. More
by WB46
Employees Worked With
Cris Adams, Chad Wickert
