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Grinwald Ford

Watertown, WI

4.9
636 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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101 Hwy 16 Frontage Rd

Watertown, WI

53094

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Showing 636 reviews

August 09, 2016

Excellent Experience My time spent at this dealership while looking for a vehicle was pleasant, very informative and totally without any pressure. I will go back again. More

by davigrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Maron
Aug 16, 2016 -

Grinwald Ford responded

We are so glad to hear your experience here was great!! We are always striving to make the all around car buying experience as easy as possible and I am happy to hear that you felt that. Your business is appreciated!!

August 04, 2016

Service Scheduled appointment and took Truck in, they checked it over and found a has a small leak in the a/c, so they charged it up and put dye in to later f More

by TJHELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Loeber
Aug 16, 2016 -

Grinwald Ford responded

Thank you for taking the time to leave a review on your service experience! I hope your service issue is taken care of as quickly as possible. Thank you for your business!

August 03, 2016

Quick and easy with no pressure Had a great experience here! Bill was very knowledgeable and was able to answer any question that I had. John was extremely helpful in the finance dep More

by Jocelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Maron
Aug 16, 2016 -

Grinwald Ford responded

Thank you for your feedback! I am glad you were satisfied with your car buying experience. We hope you are enjoying your vehicle and thank you for your business.

August 02, 2016

Excellant service We are very satisfied with the great service we received from everyone involved in the lease of our new vehicle. Everyone was very helpful and they re More

by fourskis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Munzel, Chad Wickert
Aug 16, 2016 -

Grinwald Ford responded

We are so glad to hear you were taken care of all the way through your car buying experience. Thank you for the positive feedback and we hope you are enjoying the new vehicle.

August 02, 2016

Making Life Safe and Easy I gave the high rating as Grinwald Ford consistently helps me be safer while making it easy to service my vehicles. Quality work, fair price and as a More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Loeber
Aug 16, 2016 -

Grinwald Ford responded

Thanks for the feedback Mike! Everything you mentioned is exactly what we want our service customers to experience. Your repeat business is greatly appreciated.

July 29, 2016

Friendly,competent, professional, no pressure It was an enjoyable experience at this time and far from the kind of highly pressurized approach encountered 14 years ago when I purchased a new vehic More

by tvonb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Munzel, Chad Wickert
Aug 16, 2016 -

Grinwald Ford responded

Thank you for the feedback! We are always working towards making the car buying experience as easy as possible and I am glad to hear you felt that. Enjoy the vehicle and thank you for your business.

July 28, 2016

Purchase I just purchased a Ford F150 2011 and couldn't be more satisfied with John Munzel in sales. Very thorough and took the time to answer all the question More

by thezickerts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Munzel
Aug 16, 2016 -

Grinwald Ford responded

Thanks for the positive feedback. I am happy to hear your experience was quick and easy. John Munzel is a valued member of our team and I am glad you were happy with the experience. Enjoy the vehicle and thank you for coming to Grinwald Ford .

July 28, 2016

Leased a car Chad was always available to answer our questions. Took the time to around find the car we were looking for. Explained everything at time of pick up More

by PTCAINE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Wickert
Aug 16, 2016 -

Grinwald Ford responded

Thank you for taking the time to share your experience! We are glad to hear Chad was able to hep you find exactly what you were looking for. Thanks for your business .

July 26, 2016

Bought new car after considering a 2016 escape Very helpful sales person he set up everything for me. Told me come back with any questions or to review any things I don't understand. More

by oromback
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Wickert
Sep 07, 2016 -

Grinwald Ford responded

First thank you so much for purchasing here at Grinwald Ford! We really appreciate your business and your feedback. Enjoy the new vehicle.

July 24, 2016

Great work and friendly service. We have confidence in the work done at Grinwald Ford. They do a fine job with repairs, and sometimes do small jobs at no charge. They will give a free More

by MLSRUESINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Loeber, Joe Kundinger
Sep 07, 2016 -

Grinwald Ford responded

Thank you for your feedback. I am glad you noticed that our service department goes above and beyond when need be. We are proud of the team we have in place. Your business is appreciated!

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